I KNOW (ALMOST)
EVERYTHING ABOUT
YOUR GUEST.

Knowledge is sales.

Jennifer is vegan 🥦, Andrew likes to ride his e-bike 🚲, Matthew loves Antonio’s back massage 💆🏽‍♂️ – and I know all of that. Because I gather data about your guests, save it and make it available to you. That’s how marketing is made fun.
CRM by Re:Guest: book your free demo

Activate your potential

Databases that are not maintained are useless. Obvious, right? That’s why my CRM is the key to stable hotel-guest relationships and more sales. I activate the potential of your database by profiling your guests based on their wishes, preferences, and habits. And you? You use my knowledge to sell. Baby, let’s sell.
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The benefits

Activate your potential

My CRM brings you a whole array of advantages. It helps you improve the Guest Experience, maximize your turnover, and strengthen guest loyalty. I automatize many processes, provide you with detailed analyses and thereby create the base for targeted marketing campaigns. Those could be automated sales with Auto Selection or the mailing of personalized newsletters with Sales Campaigns.
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Profiling criteria

Leave everything to me

My CRM system creates guest profiles based on various criteria. These include things like age and place of origin, just like guest status (new or regular), holiday type (family, couple, sports etc.), dietary habits and interests. I even save their past stays, inquiry source, turnover generated and their purchasing power in their profile. I never miss a thing!
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How it works

Working 24 hours a day for you

I profile your contacts at different points in time. When they send an inquiry and when they confirm the offer. When they book additional services or fill out their wish list. And even when they interact with my newsletters. So, all the time!

PAYS OFF

My CRM makes your sales much more targeted and effective. And what do you need to do? Nothing! Thanks to “Connect”, I can even import data from your PMS and IBE and use them for profiling. Pretty clever!

Find out more:

This is how you can improve room sales even more.

Offers

Offers that make your heart 💓 beat faster: With me, every offer is tailor-made.

Re:Guest AI

Thanks to the artificial intelligence (AI) of Re:Guest, the chat replies to guest messages by itself and even writes newsletters and translations. 🪄