With Re:Guest, you’re creating each offer made-to-measure. You are addressing your guests emotionally and personally, taking account of all of the information regarding their preferences. This captivates, convinces and helps to increase bookings.
The offer website
Love at first sight
Your offer is presented on a website that can be used perfectly on any end device. Multimedia content and personal design evoke feelings that make you want to book. In addition, Re:Guest actively and repeatedly encourages undecided guests to book, thus increasing the chance of higher completion rates.
Emotional appeal
Hard to resist
Increase the desire to book by linking emotional appeal with tailored guest interests in the offer. Re:Guest offers predefined, emotive introductions to specific types of holiday, such as wellness, family or hiking. So you can prove that you know your guest, anticipate their needs and let them find exactly what they are looking for.
Personal style
Always tailored
Every guest is different, just like your offers with Re:Guest. Your guest is always addressed personally. All content can also be personalised easily and is always tailored to your guest’s exact preferences.
Reception staff
Show your face
Machine communication is not authentic, but Re:Guest Messenger is. Every receptionist can use it to show themselves in person and greet the guest with a ‘face-to-face’ photo. This comes across as friendly and creates familiarity and security.
Unique selling points
Emphasise your strengths
Re:Guest gives you freedom and opportunity to present yourself in the best possible way. Emphasise your strengths in the offer and use images, videos, different content blocks and customisable design elements to set the scene.
Insights into a style of living
Set the scene for your rooms
Your guests are intrigued, but they don’t have much time. Offer them an exclusive insight into room selection, with extra large images, videos and 360° layouts that set the scene perfectly.
Offer options
One offer, many options
There’s not always just one solution. The comprehensive and clear display of offer options in Re:Guest contributes greatly to your sales success.
Motivational triggers
Buying impulse to change things up
Regardless of whether or not you sell a specific room, advertise a certain period or want to draw attention to an offer: motivational triggers attract attention and effectively encourage your guest to take action.
Text blocks
There’s nothing faster
You’ll never have to repeat yourself again with Re:Guest. There are predefined answers in several languages for e-mails and chat messages, which you can define yourself and insert in seconds.
Multi Offers
Multiple offers with one click
Do you know this? It's high season and you receive several enquiries for the same period. With Multi Offers you no longer have to answer them individually. You can filter out similar and identical enquiries, write a uniform rejection or reply with an offer and send it to as many recipients as you like with one click.
Online payment
Your guest can pay his bill online through various payment systems.
Rate system
Re:Guest allows guests to select the rate from the offer themselves.
Waiting lists
You can create waiting lists and respond immediately if there are any cancellations.
Live Translator
An automatic translation feature in 6 languages makes your communication smooth.
Multi-hotel
You can manage your hotel group or several hotels together.
MICE
Re:Guest presents your rooms and services in an appealing way and increases MICE sales.
CSA certificate
Re:Guest reduces the risk of spam to a minimum and increases open rates.
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This is how you can improve room sales even more.