I AM
RE:GUEST

YOUR HOTEL CRM WITH
INTELLIGENT GUEST COMMUNICATION
FOR SALES & MARKETING.

Here it is, the most advanced communication and sales software for hotels 🏨. It's time to activate me. I communicate 💬 and sell 💵 your rooms and additional services to guests. If you want, I can even work autonomously 🧠 and, of course, always with charm.

Starting from €55/month

Winter Release '24

Unprecedented features 💥

For the Winter Release '24 announcement, my creators stepped in front of the camera, because we’ve never had this many new features. Watch the video for an exclusive preview of the latest updates: from the Copilot in Outlook to a virtual assistant at peak performance and the most engaging offer yet.

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+1000 hoteliers already love me

With intelligent Guest Communication to more direct bookings

My Re:Guest Messenger delights 😍 your guests with targeted, personal, and automated communication. And it even makes your employees happy 😊. By leveraging the data treasure in my Hotel CRM, I also provide your potential guests with the right purchase impulses 💡. Throughout the entire guest journey, effectively and repeatedly!

Last but not least, with my Re:Guest Intelligence 🤖 CR:IS, you have a new virtual employee. It automatically answers guest questions in countless languages 🌐, on multiple channels simultaneously, and supports your guests 24/7 ⏰. Sounds too good to be true? Discover my success model:

All signs point to sales

Get my products and I promise you: you'll never miss a sales opportunity again. Plus, I make your work easier 🪶 by automating processes, removing communication barriers, and providing you with your first virtual colleague.

GUEST COMMUNICATION

Always connected

All channels under control? Whether you're chatting with your guest on the website or on WhatsApp, everything converges in my Messenger 📨. You use only one inbox, have access to all historical data, and communicate effortlessly, multilingually, automatically, and effectively.

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SALES CYCLE

Ready to sell

Losing potential bookings every day due to messy data, lack of staff, or sales strategies? Not with me. From the (automatic) emotional and personalized offer to the sale of additional services, I seize every revenue opportunity 💸 at every stage of the guest journey.

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MARKETING CYCLE

From guest to fan

Good guests return. But only if you stay in touch with them and prove that you know their interests and needs. Thanks to my Marketing Cycle, you only send tailored newsletters at the right time 🕦 and through the right channel. You can even fill empty rooms.

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AI CHATBOT

Virtual colleague

Staff shortages are real, but so are the growing possibilities with AI. Use them and welcome CR:IS to your team. As the first virtual hotel employee 🦾, it answers your guests' questions 24/7, guides them through requests, encourages bookings, and supports your human employees.

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A tailored solution for every hotel structure

Whether it's a classic leisure hotel, a business hotel, a campsite, or a hotel group: I have a suitable plan for every type of accommodation.

Leisure Hotels

Offers that get booked, smart all-round communication, and more sales.

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Business hotels

Practical automation, personalized communication, and less work.

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Campsites

Attractive offers in website format, automatic additional sales, and time savings.

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Multiproperty

Easy management of multiple structures, best guest communication, and more sales.

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The one and only
Re:Guest Intelligence

There's only one artificial intelligence that's perfectly tailored to your hotel and every other hotel in the world: Re:Guest Intelligence. It's my engine, driving your guest communication, marketing, and sales to a whole new level.

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This is what I achieve in over 1000 hotels 🏨 in 12 months

1,177,000 direct bookings
16,878,000 overnight stays
€1,881,000,000 in sales
€1,597 average booking value

Welcome to YW:OR

THE YELLOW WORLD OF RE:GUEST IS A UNIQUE EXPERIENCE FOR RE:GUEST CUSTOMERS.

Re:Guest, the most advanced communication and sales software for hotels, is the first software in the world 🌍 that invites you to its home. For the most ambitious customers, eager to fully exploit the sales potential of the software, the YW:OR membership is available. The membership includes two nights 🛌 in Merano in the YW:OR penthouse, personalized consultancy and detailed analysis on Re:Guest, team training 👨‍🎓, and early access to product novelties.

Discover more about the YW:OR Membership

HEARD ALREADY?

I don't like monotony and old-fashioned features at all. That's why there are always news with me: Find out everything here about trends, tips, and my latest features.