E-MAILS JOIN RE:GUEST

WORK MORE EFFICIENTLY WITH OUTLOOK – THANKS TO RE:GUEST INTELLIGENCE

An omnichannel inbox for all channels: by connecting with Outlook, I can transfer all messages and inquiries from known and new guests into my Hotel CRM, so you can continue communication seamlessly. Gather all guest data and ongoing conversations in one place without manual effort; for unknown potential guests, new profiles are even created automatically.

Re:Guest Email Channel: Request your free demo now

Outlook has never been this smart.

Connect your email communication channel with me to have the Copilot automatically draft email replies and transfer inquiries, guest data, and conversations directly into my hotel CRM. This way, you have a complete overview of all guest communication and data in a single 📪 omnichannel inbox.

OUTLOOK MEETS RE:GUEST

Synchronize messages and guest inquiries

All conversations managed in Outlook can be forwarded directly to my Re:Guest Hotel CRM, allowing you to continue 💬 communication as usual. If the guest's message includes an availability inquiry, my artificial intelligence detects all relevant information and transfers it to the CRM. An offer (even automatic) can then be generated immediately.The advantage? Manage communication from all channels in one inbox (omnichannel), saving you time and effort. ⏳

SPEED & CONTROL

Let the Copilot write your replies

For all incoming emails in your Outlook inbox, the AI-based Copilot suggests ✍️ precise replies that you can use at the press of a button to continue communication on Re:Guest (automatically). If desired, you can modify the replies before sending: shorten, improve, adapt to your style, or have them professionally translated into multiple languages.

EVERYTHING FOR MORE PERSONALIZATION

Synchronize and automatically create guest profiles

Every time an email arrives in Outlook, your email channel connects live with Re:Guest. This allows me to provide all the information you have about the guest – if already profiled in the system. Access data such as booking history, previous inquiries, received offers, and preferences 🧘🏽‍♀️ to offer tailored and personalized service. If the guest is new, I’ll automatically create a profile with their data. 🗂️

Omnichannel Inbox

ONE INBOX FOR EVERYTHING

What you’ve always dreamed of is now a reality: with my omnichannel inbox, manage all messages and conversations from your communication channels in one place. Email, WhatsApp, or Messenger: messages arrive in your inbox, organized like a handy to-do list. Never search or forget anything again.

VIRTUAL EMPLOYEE

Do more with CR:IS

Add CR:IS to your team, the first virtual hotel employee available 24/7 for your guests, ready to answer any question and collaborate with your team. With CR:IS in the email channel, guest communication reaches a new level: CR:IS accesses the hotel’s knowledge base to provide precise and detailed responses, forwarding specific requests to the respective team (e.g., Spa).

Discover more

Find out more:

This is how you can improve room sales even more.

Channel WhatsApp

Of course, I have also integrated the guests' favorite channel into my system. Communication via WhatsApp promises a 12 times higher conversion rate 💸 compared to traditional communication channels.

Channel Website
Messenger

The website is where your guest spends the most time. Start the conversation with your guest even before the stay, improve the guest experience ⚡ and increase your team's efficiency.

Learn more

AI
Chatbot

Your first virtual colleague: CR:IS is available 24/7 for your guests.