Communicating without obstacles, chatting 💬 like you’re talking to friends and persuading like a professional. We ❤️ it. My Messenger is more like a modern chat and less like outlook in the old days. Using it, you can communicate at any time, fast, intuitively, emotionally and above all, just the way your guest desires.
Website Messenger by Re:Guest: book your free demo

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It’s true, I don’t have hands. But I’m still great at accompanying and leading your guest. With the widget, I can do this from your hotel's website and your Digital Concierge app: at any moment, the Re:Guest Messenger is at your guest's disposal.

What’s so innovative about Messenger?

Instant Chat

You guest can chat with you and me at any time. And we can answer questions immediately, address any doubts and casually persuade them along the way.

Guided inquiry

Complicated inquiry forms? No, thanks. In Messenger, I guide your guest through their inquiry step by step.

Booking cockpit

In my booking cockpit, I will save all the offers and messages for a specific guest. They can access them directly using the Messenger.


Have I told you yet that I am always a step ahead? My Messenger is a revolutionary communication tool. You don’t need to talk until you are blue in the face or even keep a safe distance. Using me, you communicate touchlessly, from online check-in to online check-out and beyond. Yee-haw!
Website Messenger-2024-List2

Where can I use Messenger?

On your website

You can also integrate my Messenger on your website, thereby being there for your guest always and everywhere.

On your Digital Concierge app

With the widget, you can integrate the Re Messenger into your digital concierge and be digitally close to your guests at every moment of their stay.

Through WhatsApp

WhatsApp is also integrated into my Messenger. You can't get any closer to your customer than this.


Being close, creating trust and loyalty. That’s what my Messenger is for. I automatically recognize your guest, address them personally and give them the option to chat and view information directly. That’s unique, innit?

One of a kind

I know that I’m special. And so is my Messenger:

100% guest-oriented

Your guest can comfortably chat with us. Sometimes you will answer personally, sometimes it’s me – using predefined text blocks in many languages.

100% sales-oriented

Guests can start a guided inquiry at any time in Messenger. Straight forward, intuitive, and totally hassle free.

100% mobile-optimized

My Messenger is perfectly suited for all screen sizes. Secure more mobile visitors, more communication, and more inquiries!

100% present

In Messenger, I greet your guests on the website as well as on your landing page. Then, I guide them “in my own way” through the offers and in the post-stay phase.

100% intelligent

I recognize and welcome every guest automatically. I deposit all the information meant for them in well-arranged, designated areas in Messenger.

100% tried and tested

My creators are continuously testing my safety, speed, and reliability. So, no worries, I am really good at all things tourism & tech.

100% integration

My Messenger fits perfectly into every website layout, can be integrated with no difficulties and improves your online appearance even more.

100% Re:Guest

Let’s be honest: We’re all creatures of habit. That is why my communication style always remains the same – throughout the whole Guest Journey.

Find out more:

This is how you can improve room sales even more.


Of course, I have also integrated the guests' favorite channel into my system. Communication via WhatsApp promises a 12 times higher conversation rate 💸 compared to traditional communication channels.


A true virtual employee based on Cognitive Artificial Intelligence, answering guest queries, guiding them to booking requests, and supporting your team. 🌟


Offers that make your heart 💓 beat faster: With me, every offer is tailor-made.