Platform
AI Agents
Human Expertise
Solutions
Resources
The Commercial Operating Platform for hotelsGuest communication, marketing, sales, guest experience and data in one central platform.

Areas

01Digital MarketingOnline Marketing Campaign, Websites, SEO/GEO
02SalesOffers, Auto Offer, Upselling, MICE
03Guest AppGuest Directory, Order, Book, Rent, TV, Print
04CRMGuest profiles, CRM & Newsletter, Sales Automation, Business Intelligence
05Guest CommunicationOmnichannel Inbox, Chatbot, E-mail, WhatsApp & Socials

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Human Expertise

Our team advises, implements and supports you along the entire guest journey.
Open overview

Your consulting advantage

Solutions

Areas

01By Property TypeLeisure Hotel, Business Hotel, Campings, Multiproperty
02By RoleBenefit for management, Benefits for your team
03Specific SolutionsCorrespondence management, Newsletter Marketing, Hotel CRM, WhatsApp Newsletter, Omnichannel Inbox

Resources

Areas

01TestimonialsCustomer stories
02KnowledgeBlog, Newsletter, Webinars, Guides & Whitepapers, Social Insights
03Support & PartnerFAQ, Contact account manager, Events, Partner Program, ReGuest for Developers, Institutional Partner, Partner Network
04CompanyOur story, The team, Our Offices, Careers, Mission & Vision, Investor Relations

Areas · 01

Digital Marketing

Boost visibility and demand and lay the foundation for sales across the entire guest journey.
Open overview

Solutions in this area

Areas · 02

Sales

Send emotive, personalised offers and sell rooms and add-on services in a targeted way.
Open overview

Solutions in this area

Areas · 03

Guest App

Enhance the guest experience during the stay and boost your upselling success for the long term.
Open overview

Solutions in this area

Areas · 04

CRM

Stay in touch beyond the stay and bring guests back with newsletters and automated campaigns.
Open overview

Solutions in this area

Areas · 05

Guest Communication

Communicate anytime, on every channel: simply, quickly and seamlessly.
Open overview

Solutions in this area

Solutions · 01

By Property Type

Tailor-made solutions for your property.

Pages in this area

Solutions · 02

By Role

Benefits for hotel management and the front desk team.

Pages in this area

Solutions · 03

Specific Solutions

For specific needs and areas.

Pages in this area

Resources · 01

Testimonials

First-hand experiences: find out what users say about ReGuest.

Pages in this area

Resources · 02

Knowledge

Get news, tips and know-how on the top topics in hospitality.

Pages in this area

Resources · 03

Support & Partner

Get support and discover integrations and our partner network.

Pages in this area

Resources · 04

Company

Get to know us and find out about open positions and ReGuest shares.

Pages in this area

 

THE POWER OF EMAIL MARKETING IN HOTEL SALES

I can help you harness the power of email marketing at your hotel to deepen your guest relationships 👩‍❤️‍👨 and boost your revenue. With ReGuest Sales Campaigns, it becomes easy to send impactful, personalized messages that your guests will love. In fact, it has revolutionized the world 🌍 of hospitality email marketing.

The only newsletter tool you'll ever need

When it comes to newsletters, I cover all the bases – whether it's through traditional email or the trendy WhatsApp. My ability to utilize multiple channels ensures that you reach a maximum audience. No more worries about unread messages: my CSA certificate minimizes the risk of ending up in the spam folder. Additionally, I offer you a selection of clever templates for your newsletters and guest profiles to tailor your content individually. Let's get started, it's time for Sales Campaigns!
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Multichannel:

WhatsApp & E-Mail

Classic hospitality email marketing or modern WhatsApp newsletters? You can have both! The guest is the king of communication. Only they shall decide whether they want to be contacted via WhatsApp or e-mail. The more channels you use, the more you show your guests that you let them decide. And the better the results that you achieve.

Newsletter revolution I: now Multichannel with WhatsApp
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Conversational:

In ReGuest Messenger

With me, you’re way ahead of retro hotel newsletters. A simple e-mail could turn into a chat via ReGuest Messenger. I’m not just an ordinary newsletter marketing tool – I allow you to have a dialogue with your guests and create a sense of closeness. To put it short: Your guests are happier and book more often. It’s that simple.

Newsletter revolution II: now Conversational in ReGuest Messenger
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Sales Focused:

Guided request or booking

It's always about selling... Right! That's why, for the email marketing at your hotel, I offer you sales-oriented templates and a mailing list that auto-segments itself. This way, you deliver the right message at the right moment to every guest. Plus, my newsletters include a guided inquiry or lead directly to booking via the booking link, and they look just like an instant chat. This also makes them less ad-heavy, but much more effective for sales. Be closer to your guests and sell more. Works with me!

Newsletter Revolution III: for the first time Sales-Focused, with guided request or booking.
Erstmals Targeted
Automatic profiling:

Auto-segmentation and CRM filters for more precise sales

In addition to guided inquiries and bookings, as a newsletter marketing tool I offer sales-focused templates and a mailing list that segments itself automatically. This allows you to deliver the right message to every guest at exactly the right moment. With my CRM lists and filters, you can define your target group even more precisely by combining criteria such as the current guest-journey stage, the date of the last stay, and the revenue category. For sales more targeted than ever before!

Newsletter Revolution IV: Targeted with auto-segmentation and CRM filters for even more precise sales.

Every guest gets their email and wow ... more sales and increased customer loyalty.

With Sales Campaigns, I can effectively "sort out" your guests and send targeted emails to generate more loyalty and revenue. Utilize the full potential of your guest database instead of leaving it unused. Say goodbye to the scattergun approach, every guest gets the hospitality email marketing and newsletters they deserve.
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Targeted bookings by period and themes:

Segmentation

I filter your guests based on the previous years’ bookings and segment them by theme, language, country, and number of nights they stayed. I automatically filter out guests that have already booked.

Preparation

Then you prepare a message using my offer templates. You can use a standardized text or personalize it for different recipients.

Mailing

Then, all you have to do it set a time for mailing. I will send your guest an offer that matches his interests perfectly. This increases the chances of booking.
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Targeted bookings by inquiry period:

Target group definition

I filter out all the guests that sent an inquiry or booked for a specific time period last year.

Preparation

Then you prepare a message using my offer templates. You can use a standardized text or personalize it for different recipients.

Mailing

Then, all you have to do it set a time for mailing. I will send your guest an offer that matches the timing of his last inquiry or booking. This increases the chances of booking.

What’s behind the most advanced multi-property hotel software on the market

What’s behind the most advanced multi-property hotel software on the market

Guest
Communication

All channels in one place: this is how communication that excites and sells works.
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Sales
Cycle

Sales made easy: I leverage every revenue opportunity along the guest journey.
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Marketing
Cycle

Newsletters with added value: I turn guests into fans and fill occupancy gaps.
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AI
Chatbot

Your first virtual colleague: CRIS is available 24/7 for your guests.
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