UPSELLING AT YOUR HOTEL: SELL MORE.

I am smart, charming, and driven by sales 💸.

That is why I will always sell a little bit more to your guest🧴. Your awesome additional services for example – I’m a real expert when it comes to upselling at your hotel. Champagne instead of Prosecco for your guest? Leave it to me!

Upseller by ReGuest

VALUABLE ANTICIPATION

Why I stay in touch with your guest even before their arrival, you ask? It’s simple. In the Multi-Pre-Stay messages, I’ll offer him irresistible additional services and let him create a wish list. I will make both you and your guest happy: By boosting upselling at your hotel and allowing you to easily earn a little extra, and by making guests feel like no one takes better care of them than you.

UPSELLING

Up + Selling. Those are sales that go UP and beyond of what you expected. I offer your guests additional services even before their arrival. This way they can be sure that their desired massage time slot is still available. Additionally, I only offer services that match the guest profile. Guided tours for outdoorsy Klaus, roses and chocolate for the honeymooners. That’s how smart upselling at your hotel works!

Directly bookable add-on services

Thanks to the connection with the orderando Guest App, you take your upselling to a whole new level. Your guests can book add-on services before arrival, based on real availability. Directly, without detours, and at any time – from spa treatments to rental bikes. The result: more comfort and reassurance for your guests, and more upselling for your hotel!

WISH LIST

You create the wish list – and your guests fill it out. Early check-in and late check-out? Done. Extra pillows and a crib? Check. A table for 3 at dinner – for your darling and your mother-in-law? All ready. Thanks to my wish list, your guests will find everything as desired. All while I remember their preferences and habits and create perfectly profiled contacts.

Tangible benefits

Multiple Upseller messages

You can easily define multiple targeted messages for the upselling of additional services. I will send them automatically at the right time.

Statistics

I will present you statistics that allow you to analyse the additional sales achieved.

Integrated Messenger service

All upselling actions at your hotel are available to the guest in the Messenger as soon as they have received their booking confirmation.

Real-time availability

Thanks to the connection with the orderando Guest App, the availability of add-on services is displayed in real time. This means your guest doesn’t just request the desired extras - they book them instantly and literally carry them in their pocket. For you, this means fewer manual steps and more sales!

Find out more:

This is how you can improve room sales even more.

ReGuest AI

Thanks to the artificial intelligence (AI) of ReGuest, the chat replies to guest messages by itself and even writes newsletters and translations. 🪄

ReGuest Messenger

The offer determines your sales success. And so does communication with your guest 🙋‍♂️.

City
Package

Get more efficiency and more sales success 💸, all in one package! Recommended for city hotels.