We developed Re:Guest so that you can sell more. Our aim is to continuously improve the software to offer you the most innovative product on the market, securing the best possible competitive advantage.
WHAT MAKES
ME UNIQUE
I am the most advanced hotel CRM on the market with intelligent Guest Communication software, essential for your hotel's 🏨 sales and marketing. Thanks to my Re:Guest Messenger, your communication becomes targeted 🎯, automated, and always focused on selling rooms 🛏️ and additional services. This makes life easier for your staff, excites your guests, and increases direct bookings. Effective time and again throughout the entire guest journey!
Guest journey
Tempt your guests as you guide them: across all contact points
Those who don engaged the guest risk losing him. With me and the practical messenger, you stay connected with your guest beyond their stay. Across all digital touchpoints and effortlessly!
Moreover, your communication remains consistent: always emotional, always fast, and always automated.
Moreover, your communication remains consistent: always emotional, always fast, and always automated.
Instant Chat
Instant communication
Your guest can chat with your reception team at any time ⌚. Thanks to a unified inbox, response times are significantly shortened.
Thanks to the Re:Guest Messenger, you can easily resolve any doubts a potential guest might have and stimulate the desire to book throughout the entire Guest Journey.
Thanks to the Re:Guest Messenger, you can easily resolve any doubts a potential guest might have and stimulate the desire to book throughout the entire Guest Journey.
Personalisation
Add the personal touch: just like your guests want
I automatically profile your guests. At every touchpoint, from the website to the offer to intelligent email delivery, your guest is addressed personally.
This feels authentic and leaves the impression of being a true VIP.
This feels authentic and leaves the impression of being a true VIP.
Booking cockpit
Amaze: your guest will be surprised
The booking cockpit is a central place in my messenger where all communications, documents, and bookings of your guest are stored. Sign-in happens automatically, your guest is always addressed personally, and keeps an ongoing overview.
This is how I elevate guest communication and booking enhancement to the next level!
This is how I elevate guest communication and booking enhancement to the next level!
Messenger & WhatsApp
Communicate: in a modern and effective way
Unlike formal email communication and sporadic messages in the offer, Messenger and WhatsApp allow for uncomplicated interaction with your guest at any time.
Communicating with me is contemporary. Your guest will appreciate that too.
Communicating with me is contemporary. Your guest will appreciate that too.
Sales-driven
Understanding: I know what you need
Everything I can do promotes your room sales, and all my modules seamlessly integrate with each other. The result: more sales along the entire guest journey as well as countless opportunities to customize me to your needs.
Sell more, sell easier - with me, it's a success!
Sell more, sell easier - with me, it's a success!
Sales automation
Sell: at any time, without having to do anything
With Sales Automation, I'm introducing a virtual employee to your reception for the first time. He contacts your guests at the right time, with the right topic, and a personalized offer.
Et voilà: the number of bookings increases, without you having to do anything!
Et voilà: the number of bookings increases, without you having to do anything!
Guest loyalty
Guest loyalty: automatic
Being close, building trust, binding guests. That's what I'm here for. I already recognize your guest on your website, address them personally, and offer them the opportunity to chat and access historical information and bookings directly.
No login required! This is how thoughtful guest loyalty works, making it enjoyable for everyone: you, your staff, and your guest!
No login required! This is how thoughtful guest loyalty works, making it enjoyable for everyone: you, your staff, and your guest!
Everything from one source
Consistent guest experience
When you show character, your guest remembers you. I ensure a unique and consistent presence across all touchpoints of the guest journey. From the website to the offer to the messenger, everything is coherent, harmonious, and tailored to your style. Your guests will love it!
A picture says more than a thousand words! Re:Guest is appealing thanks to its lively and modern way of communicating, and the guest feels the holiday spirit right from the start.
Finally some attractive offers, which are also optimised for mobile! Since we have been using Re:Guest we have been getting a much higher response rate from our offers.
With Re:Guest, we finally found the product we had been searching for: fast, simple, well thought out and flexible. Huge added value for the customer and for us. Recommendation? Yes, 100%!
Re:Guest allows you to easily and quickly create offers that are easy for anyone to learn.
We can respond to enquiries at lightning speed, even when our guests are travelling thanks to the messenger function. I can't imagine life without Re:Guest.
You will never have seen software like it
Re:Guest motivates you and your employees to sell more and break work records.
Find out more:
This is how you can improve room sales even more.