HI,
LEISURE HOTEL
OWNERS

You receive an inquiry. Using me, you create and sent an emotional and tailored offer. Lovely. If you already have information on your guest, you can personalize the images, themes, content and rooms you want to suggest to them. OR you let me handle it. With Auto Offer, I analyze requests and independently respond to them if they meet certain criteria. Alone. Immediately. And just like you would do it yourself.

Any questions? Your guests can contact your reception team anytime via messenger and WhatsApp. Formal email correspondence? Ugh, totally old school. Better to use a direct, simple, and informal style of communication via messenger and WhatsApp. Communicating is just as easy for your guest as it is for you reception team.

Once all questions have been answered and the booking is completed, your guest can comfortably pay online. They can even choose from different payment systems.

I already message your guest before their arrival. Why? It’s simple: To entice them to book additional services. I choose which ones to offer them based on my automatically generated guest profile.

Before your guest comes to visit, I can send them an automated wish list. This way, they can tell you beforehand, what wishes and preferences they have - like dietary habits or room make-up. No need to grumble afterwards. They will like it, I’m sure.

In the pre-stay phase, I become a real gentleman. During the online check-in, I ask for all the important data of your guest and their fellow travelers even before departure. I let them upload all the travel documents for themselves and their companions before their arrival and let them accept the house rules. All done, all easy!

It’s showtime! On their day of arrival, I greet your guests with a welcome email and give them access to their Digital Concierge. This guest folder will inform them about everything important during their stay: From the weather forecast, through excursion tips, to information about internal and external services. A run to the reception? Unnecessary.

Say what? Already our last day? When it’s time to say farewell, I contact your guest and instruct him on how to conveniently pay his bills online… And again I saved you some work!

After the stay is before the next! Thanks to Sales Automation, I don’t save on personalized booking incentives even after your guest’s departure. They only receive sales messages that match their profile. More conversions guaranteed.

Using my module Sales Campaigns, you can generate newsletters with just a few clicks. You personalize them based on the guest profile and thereby increase the chance of a new booking. The guest can choose their preferred channel themselves (email or WhatsApp). And: The risk of landing in spam is reduced by almost 100% thanks to a CSA certificate. Go figure!