Practical, clear, and sales-boosting: integrating your Facebook and Instagram channels into your unified inbox simply makes sense. You keep track of all conversations from every communication channel, reply quickly and effortlessly from one place, and deliver a flawless guest experience - while increasing sales. Let's get started!
Facebook & Instagram by ReGuest: request a free demoToo many messages and channels? Everything in one inbox.
As the smartest hotel CRM on the market, I bring order not only to your offers, bookings, and contacts, but also to your guest communication.My promise: maximum efficiency, direct CRM connection, and one unified hub for all your communication channels.
More bookings &additional sales
Fast responses
With all communication channels bundled into one unified inbox (Omnichannel Inbox), no message slips through. Response times drop significantly — and your guests will appreciate it.
Professional replies
Beyond speed, replying from a single hub ensures smooth, consistent, and professional communication. This makes a strong impression on guests and builds trust — and sales.
Higher sales opportunities
The more channels you use to communicate with guests — and the more professionally you do it — the higher your chances of getting more inquiries, bookings, and add-on sales.Chat and sell!
More time &greater efficiency
One single login
No more forgotten passwords or switching between platforms! With me, one single login is all you need to access every guest communication channel.
Complete communication history
All conversations — whether from Messenger, Outlook, WhatsApp, Facebook or Instagram — are stored chronologically, along with past offers and bookings. This way neither your team nor your guests lose track, and everything can be found in seconds.
Overview & fewer mistakes
The Omnichannel Inbox can be used daily by your entire team. This ensures everyone has a full overview, nothing gets lost, and communication errors decrease.
Perfectly connected
The unified inbox
One integration is all it takes — and all your guests’ Facebook and Instagram messages land directly in my unified inbox. You no longer need to log in anywhere else to see them; everything is neatly organized in one place. Plus, you gain two additional channels to convince potential guests of your offers.
Communication history
One chat for all channels
My unified inbox can do even more! Whether a guest contacts you via email, WhatsApp, or Instagram, all messages and conversations from every channel are stored in my Messenger. You and your guest can access them anytime and follow the entire communication flow in chronological order.
Guest profiling
Store data & use it continuously
Another advantage of using multiple channels: all the information and data you collect is automatically transferred to my CRM, stored, and used for guest profiling.If a guest, for example, asks about a wellness service, “wellness” is saved as one of their interests — allowing you to tailor future communication and sell more effectively.
Fast replies
Never forget anything again
In the Omnichannel Inbox, you not only see all messages from Facebook, Instagram, and other channels — you can also reply to them directly. No platform switching, just fast and professional responses. Plus, you always have an overview of all past offers and bookings for each guest.
AI support
CRIS replies for you
When you activate the AI chatbot CRIS, he supports you in answering guest messages — including those from Facebook and Instagram.He can suggest replies, refine your text drafts, or communicate autonomously, always under your control.And he can also sell with charm along the way!
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This is how you can improve room sales even more.