Contact
Menu
Close
Menu
Book a Demo
Platform
AI Agents
Solutions
Resources
Contact
The Commercial Operating Platform for hotelsGuest communication, marketing, sales, guest experience and data in one central platform.

Areas

01Digital MarketingOnline Marketing Campaign, Websites, SEO/GEO
02SalesOffers, Auto Offer, Upselling, MICE
03Guest AppGuest Directory, Order, Book, Rent, TV, Print
04CRMGuest profiles, CRM & Newsletter, Sales Automation, Business Intelligence
05Guest CommunicationOmnichannel Inbox, Chatbot, E-Mail, WhatsApp & Socials

More

01Integrations & Marketplace02Product UpdatesNew

AI Agents

Open overview

ReGuest Intelligence

01ReGuest Intelligence

ReGuest Agents

01Data Agent02Content Agent03Guest Agent (CRIS)

Solutions

Open overview

Areas

01By Property TypeLeisure Hotel, Business Hotel, Campings, Multiproperty
02By RoleBenefit for management, Benefits for your team
03Specific SolutionsCorrespondence management, Newsletter Marketing, Hotel CRM, WhatsApp Newsletter, Omnichannel Inbox

Resources

Open overview

Areas

01TestimonialsCustomer stories
02KnowledgeBlog, Newsletter, Webinars, Guides & Whitepapers, Social Insights
03Support & PartnerFAQ, Contact account manager, Events, Partner Program, ReGuest for Developers, Istutional Partner, Partner Network
04CompanyOur story, The team, Our Offices, Careers, Mission & Vision, Investor Relations

Areas · 01

Digital Marketing

Boost visibility and demand and lay the foundation for sales across the entire guest journey.
Open overview

Solutions in this area

01Online Marketing Campaign02Websites03SEO/GEO

Areas · 02

Sales

Send emotive, personalised offers and sell rooms and add-on services in a targeted way.
Open overview

Solutions in this area

01Offers02Auto Offer03Upselling04MICE

Areas · 03

Guest App

Enhance the guest experience during the stay and boost your upselling success for the long term.
Open overview

Solutions in this area

01Guest Directory02Order, Book, Rent03TV, Print

Areas · 04

CRM

Stay in touch beyond the stay and bring guests back with newsletters and automated campaigns.
Open overview

Solutions in this area

01Guest profiles02CRM & Newsletter03Sales Automation04Business Intelligence

Areas · 05

Guest Communication

Communicate anytime, on every channel: simply, quickly and seamlessly.
Open overview

Solutions in this area

01Omnichannel Inbox02Chatbot03E-Mail04WhatsApp & Socials

Solutions · 01

By Property Type

Tailor-made solutions for your property.

Pages in this area

01Leisure Hotel02Business Hotel03Campings04Multiproperty

Solutions · 02

By Role

What ReGuest changes in practice for your management and your team.

Pages in this area

01Benefit for management02Benefits for your team

Solutions · 03

Specific Solutions

For specific needs and areas.

Pages in this area

01Correspondence management02Newsletter Marketing03Hotel CRM04WhatsApp Newsletter05Omnichannel Inbox

Resources · 01

Testimonials

First-hand experiences: find out what users say about ReGuest.

Pages in this area

01Customer stories

Resources · 02

Knowledge

Get news, tips and know-how on the top topics in hospitality.

Pages in this area

01Blog02Newsletter03Webinars04Guides & Whitepapers05Social Insights

Resources · 03

Support & Partner

Get support and discover integrations and our partner network.

Pages in this area

01FAQ02Contact account manager03Events04Partner Program05ReGuest for Developers06Istutional Partner07Partner Network

Resources · 04

Company

Get to know us and find out about open positions and ReGuest shares.

Pages in this area

01Our story02The team03Our Offices04Careers05Mission & Vision06Investor Relations
Close
Book a Demo
 

UPSELLING AT YOUR HOTEL: SELL MORE.

I am smart, charming, and driven by sales 💸.

That is why I will always sell a little bit more to your guest🧴. Your awesome additional services for example – I’m a real expert when it comes to upselling at your hotel. Champagne instead of Prosecco for your guest? Leave it to me!
Upseller by ReGuest

VALUABLE ANTICIPATION

Why I stay in touch with your guest even before their arrival, you ask? It’s simple. In the Multi-Pre-Stay messages, I’ll offer him irresistible additional services and let him create a wish list. I will make both you and your guest happy: By boosting upselling at your hotel and allowing you to easily earn a little extra, and by making guests feel like no one takes better care of them than you.
UPSELLING_2022_LIST_1

UPSELLING

Up + Selling. Those are sales that go UP and beyond of what you expected. I offer your guests additional services even before their arrival. This way they can be sure that their desired massage time slot is still available. Additionally, I only offer services that match the guest profile. Guided tours for outdoorsy Klaus, roses and chocolate for the honeymooners. That’s how smart upselling at your hotel works!
UPSELLING_2022_LIST_2

Directly bookable add-on services

Thanks to the connection with the orderando Guest App, you take your upselling to a whole new level. Your guests can book add-on services before arrival, based on real availability. Directly, without detours, and at any time – from spa treatments to rental bikes. The result: more comfort and reassurance for your guests, and more upselling for your hotel!
UPSELLING_2022_LIST_3

WISH LIST

You create the wish list – and your guests fill it out. Early check-in and late check-out? Done. Extra pillows and a crib? Check. A table for 3 at dinner – for your darling and your mother-in-law? All ready. Thanks to my wish list, your guests will find everything as desired. All while I remember their preferences and habits and create perfectly profiled contacts.
UPSELLER_2022_USP_1

Tangible benefits

Multiple Upseller messages

You can easily define multiple targeted messages for the upselling of additional services. I will send them automatically at the right time.

Statistics

I will present you statistics that allow you to analyse the additional sales achieved.

Integrated Messenger service

All upselling actions at your hotel are available to the guest in the Messenger as soon as they have received their booking confirmation.

Real-time availability

Thanks to the connection with the orderando Guest App, the availability of add-on services is displayed in real time. This means your guest doesn’t just request the desired extras - they book them instantly and literally carry them in their pocket. For you, this means fewer manual steps and more sales!

Find out more:

These are the benefits ReGuest offers for management and reception.

ReGuest AI

Thanks to the artificial intelligence (AI) of ReGuest, the chat replies to guest messages by itself and even writes newsletters and translations. 🪄
Read more

ReGuest Messenger

The offer determines your sales success. And so does communication with your guest 🙋‍♂️.
Read more

City
Package

Get more efficiency and more sales success 💸, all in one package! Recommended for city hotels.
Read more