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The Commercial Operating Platform for hotelsGuest communication, marketing, sales, guest experience and data in one central platform.

Areas

01Digital MarketingOnline Marketing Campaign, Websites, SEO/GEO
02SalesOffers, Auto Offer, Upselling, MICE
03Guest AppGuest Directory, Order, Book, Rent, TV, Print
04CRMGuest profiles, CRM & Newsletter, Sales Automation, Business Intelligence
05Guest CommunicationOmnichannel Inbox, Chatbot, E-Mail, WhatsApp & Socials

More

Solutions

Open overview

Areas

01By Property TypeLeisure Hotel, Business Hotel, Campings, Multiproperty
02By RoleBenefit for management, Benefits for your team
03Specific SolutionsCorrespondence management, Newsletter Marketing, Hotel CRM, WhatsApp Newsletter, Omnichannel Inbox

Resources

Open overview

Areas

01TestimonialsCustomer stories
02KnowledgeBlog, Newsletter, Webinars, Guides & Whitepapers, Social Insights
03Support & PartnerFAQ, Contact account manager, Events, Partner Program, ReGuest for Developers, Istutional Partner, Partner Network
04CompanyOur story, The team, Our Offices, Careers, Mission & Vision, Investor Relations

Areas · 01

Digital Marketing

Boost visibility and demand and lay the foundation for sales across the entire guest journey.
Open overview

Solutions in this area

Areas · 02

Sales

Send emotive, personalised offers and sell rooms and add-on services in a targeted way.
Open overview

Solutions in this area

Areas · 03

Guest App

Enhance the guest experience during the stay and boost your upselling success for the long term.
Open overview

Solutions in this area

Areas · 04

CRM

Stay in touch beyond the stay and bring guests back with newsletters and automated campaigns.
Open overview

Solutions in this area

Areas · 05

Guest Communication

Communicate anytime, on every channel: simply, quickly and seamlessly.
Open overview

Solutions in this area

Solutions · 01

By Property Type

Tailor-made solutions for your property.

Pages in this area

Solutions · 02

By Role

What ReGuest changes in practice for your management and your team.

Pages in this area

Solutions · 03

Specific Solutions

For specific needs and areas.

Pages in this area

Resources · 01

Testimonials

First-hand experiences: find out what users say about ReGuest.

Pages in this area

Resources · 02

Knowledge

Get news, tips and know-how on the top topics in hospitality.

Pages in this area

Resources · 03

Support & Partner

Get support and discover integrations and our partner network.

Pages in this area

Resources · 04

Company

Get to know us and find out about open positions and ReGuest shares.

Pages in this area

 

CRISP PROPOSAL.
GOOD CONVERSIONS.

Sending offers via e-mail 📬 is out.

An enquiry comes in. I automatically create a website for the offer. Tailored to the wishes of the guest. Looks crisp, works at a rate of knots, reaches the heart 💘, and brings good results. Hire me as your hotel proposal software and you won’t be disappointed!
Offers by ReGuest
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The proposal website

Love at first sight

With me as your hotel proposal software, you don’t just present your offer one way or another, but on its own website. You can customize it with various multimedia content – perfectly tailored, making that pointer navigate to “book” almost automatically. And just in case anyone is still undecided 🤔 I’m never short of additional booking incentives to turn the situation around and persuade them.
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Emotional appeal

Hard to resist

I know the names and preferences of your guests. That’s why I always call them by their name, and I just show them what really triggers their holiday feelings. Wellness, family, or a hiking holiday 🥾? I have everything ready. And you get to show that you know your guest and their wishes like none other.
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Personal style

Always tailored

Me, you, and your guests – we’re all different. Just like my proposals, which are never run-of-the-mill, but always tailored ✏️. I personalize all contents, so that they match your guest’s preferences to a tee.
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Reception staff

Show your face

You won’t convince anyone through machine communication. With the Messenger integrated into my hotel proposal software, it’s a whole other story. Every receptionist can use it to show themselves in person and greet 👋 the guest with a smiling picture of themselves: face-to-face, just how it’s done.
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Unique selling points

Emphasize your strengths

I just show your best sides. In my offers, I shine a spotlight on your strengths 💪🏼 and set the scene with images, videos, different content blocks and customizable design elements.
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Insights into a style of living

Set the scene for your rooms

Your guest is intrigued, but his time 🕰️ is limited. That’s where your hotel proposal software comes in, making every second the spend with you count. In the offer, I give guests exclusive insights into your room selection, with XXL-images, videos and 360° layouts. Trust me: Their imagination will run wild as they are still sitting and looking at their screen.
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Offer options

One proposal, many options

As a very sophisticated hotel proposal software I know: One-size-fits-all doesn’t work for offers – just like there is no stereotypical kind of guest. That’s why I give you different options for your proposals, where you can easily and quickly find the right one each time.
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Motivational triggers

Buying incentives to freshen things up

“See our special prize.” “Just one room left.” “Discover offers.” Words that make a difference. You can employ targeted motivational triggers to entice your guest and get him to book.
Direkt buchbare Angebote
Bookable directly

Everything fully automated

I automatically check in the background whether an offer is actually available 🔄.This saves you a lot of manual work, allows the guest to book instantly and securely, and triggers the entire pre-stay process automatically – from the deposit to the booking confirmation, all the way to sending the wish list, upselling messages and more.
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Text blocks

There’s nothing faster

Having to explain the same things twice is annoying 🥱, and with ReGuest you never have to do that again. There are predefined answers in several languages for e-mails and chat messages. You can define them yourself and insert them in seconds.
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Multi offers

Multiple offers with one single click

Does that sound familiar to you? It’s high season 🎄 and you’re getting multiple enquiries for the same time period. Replying to all of them individually? As if! Using Multi Offers, you can filter out similar or identical enquiries, formulate a standardized rejection or reply with an offer and send them back to everyone with just one click. Phew, what a relief.

No stumbling blocks: These features solve everything!

You will love them: The features of my hotel proposal software have been developed to solve day-to-day problems without unnecessary delays. No matter if they concern your guest or your reception team.
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Online payment

Your guest can use various online payment methods to pay his bill.
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Rate system

I allow your guests to select a rate from the offer themselves.
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Waiting lists

You can create waiting lists and respond immediately if there are any cancellations.
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Live Translator

Communicate effortlessly, thanks to an automated translation feature for 8 languages.
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Multi-hotel

You can manage your hotel group or several hotels all at the same time.
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MICE

I present your rooms and services in an attractive way and increase MICE sales.
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CSA certificate

I reduce the risk of spam to a minimum and increase the open rate
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Directly bookable offers

I automatically check the availability of your offers, allowing guests to book instantly.

Find out more:

These are the benefits ReGuest offers for management and reception.

WhatsApp

It’s only with me that you can communicate with your guests directly in WhatsApp 💬. This way, you are even closer to them – and far ahead of your competitors.

ReGuest Messenger

The offer determines your sales success. And so does communication with your guest 🙋‍♂️.

Channel Facebook & Instagram

You also need to keep an eye on your social media channels 📱? With my unified inbox, it becomes easy. You can integrate Facebook and Instagram and reply to messages from one single place.