Platform
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The Commercial Operating Platform for hotelsGuest communication, marketing, sales, guest experience and data in one central platform.

Areas

01Digital MarketingOnline Marketing Campaign, Websites, SEO/GEO
02SalesOffers, Auto Offer, Upselling, MICE
03Guest AppGuest Directory, Order, Book, Rent, TV, Print
04CRMGuest profiles, CRM & Newsletter, Sales Automation, Business Intelligence
05Guest CommunicationOmnichannel Inbox, Chatbot, E-Mail, WhatsApp & Socials

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Solutions

Open overview

Areas

01By Property TypeLeisure Hotel, Business Hotel, Campings, Multiproperty
02By RoleBenefit for management, Benefits for your team
03Specific SolutionsCorrespondence management, Newsletter Marketing, Hotel CRM, WhatsApp Newsletter, Omnichannel Inbox

Resources

Open overview

Areas

01TestimonialsCustomer stories
02KnowledgeBlog, Newsletter, Webinars, Guides & Whitepapers, Social Insights
03Support & PartnerFAQ, Contact account manager, Events, Partner Program, ReGuest for Developers, Istutional Partner, Partner Network
04CompanyOur story, The team, Our Offices, Careers, Mission & Vision, Investor Relations

Areas · 01

Digital Marketing

Boost visibility and demand and lay the foundation for sales across the entire guest journey.
Open overview

Solutions in this area

Areas · 02

Sales

Send emotive, personalised offers and sell rooms and add-on services in a targeted way.
Open overview

Solutions in this area

Areas · 03

Guest App

Enhance the guest experience during the stay and boost your upselling success for the long term.
Open overview

Solutions in this area

Areas · 04

CRM

Stay in touch beyond the stay and bring guests back with newsletters and automated campaigns.
Open overview

Solutions in this area

Areas · 05

Guest Communication

Communicate anytime, on every channel: simply, quickly and seamlessly.
Open overview

Solutions in this area

Solutions · 01

By Property Type

Tailor-made solutions for your property.

Pages in this area

Solutions · 02

By Role

What ReGuest changes in practice for your management and your team.

Pages in this area

Solutions · 03

Specific Solutions

For specific needs and areas.

Pages in this area

Resources · 01

Testimonials

First-hand experiences: find out what users say about ReGuest.

Pages in this area

Resources · 02

Knowledge

Get news, tips and know-how on the top topics in hospitality.

Pages in this area

Resources · 03

Support & Partner

Get support and discover integrations and our partner network.

Pages in this area

Resources · 04

Company

Get to know us and find out about open positions and ReGuest shares.

Pages in this area

 

WHATSAPP AND SOCIAL IN YOUR INBOX

Practical, clear, and sales-boosting: integrating your WhatsApp and social channels into your unified inbox simply makes sense. You keep track of all conversations from every communication channel, reply quickly and effortlessly from one place, and deliver a flawless guest experience - while increasing sales. Let's get started!

WhatsApp & Social Channels by ReGuest: request a free demo

Too many messages and channels? Everything in one inbox.

As the smartest hotel CRM on the market, I bring order not only to your offers, bookings, and contacts, but also to your guest communication.My promise: maximum efficiency, direct CRM connection, and one unified hub for all your communication channels.

CHANNEL: WHATSAPP

Chat with your guests and send personalised newsletters on WhatsApp straight from ReGuest: their favourite channel, with more opens, bookings and revenue.

CHANNEL: FACEBOOK

Manage your Facebook Messenger messages straight from the ReGuest backend: all conversations in one place, faster replies and more enquiries turned into bookings.

CHANNEL: INSTAGRAM

Reply to Instagram direct messages straight from the ReGuest backend: questions about availability, prices and offers get an instant answer, without switching apps.

Communication that flows,seamless and smooth

From the first message to your reply — with optional AI support — everything runs smoothly with me. Discover here why integrating Facebook and Instagram not only makes your work easier, but also boosts sales.
Facebook & Instagram -5.1
Perfectly connected

The unified inbox

One integration is all it takes — and all your guests’ WhatsApp, Facebook and Instagram messages land directly in my unified inbox. You no longer need to log in anywhere else to see them; everything is neatly organized in one place. Plus, you gain two additional channels to convince potential guests of your offers.
Facebook & Instagram -5.2
Communication history

One chat for all channels

My unified inbox can do even more! Whether a guest contacts you via email, WhatsApp, or Instagram, all messages and conversations from every channel are stored in my Messenger. You and your guest can access them anytime and follow the entire communication flow in chronological order.
Facebook & Instagram -5.3
Guest profiling

Store data & use it continuously

Another advantage of using multiple channels: all the information and data you collect is automatically transferred to my CRM, stored, and used for guest profiling.If a guest, for example, asks about a wellness service, “wellness” is saved as one of their interests — allowing you to tailor future communication and sell more effectively.
Facebook & Instagram -5.4
Fast replies

Never forget anything again

In the Omnichannel Inbox, you not only see all messages from WhatsApp, Facebook, Instagram, and other channels — you can also reply to them directly. No platform switching, just fast and professional responses. Plus, you always have an overview of all past offers and bookings for each guest.
Facebook & Instagram -5.5
AI support

CRIS replies for you

When you activate the AI chatbot CRIS, he supports you in answering guest messages — including those from WhatsApp, Facebook and Instagram.He can suggest replies, refine your text drafts, or communicate autonomously, always under your control.And he can also sell with charm along the way!

+1,280% Revenue with WhatsApp

Amazing, right? Sending newsletters via WhatsApp can deliver results and a revenue boost that’s hard to believe. Send and sell!
Learn more