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The Commercial Operating Platform for hotelsGuest communication, marketing, sales, guest experience and data in one central platform.

Areas

01Digital MarketingOnline Marketing Campaign, Websites, SEO/GEO
02SalesOffers, Auto Offer, Upselling, MICE
03Guest AppGuest Directory, Order, Book, Rent, TV, Print
04CRMGuest profiles, CRM & Newsletter, Sales Automation, Business Intelligence
05Guest CommunicationOmnichannel Inbox, Chatbot, E-Mail, WhatsApp & Socials

More

01Integrations & Marketplace02Product UpdatesNew

AI Agents

Open overview

ReGuest Intelligence

01ReGuest Intelligence

ReGuest Agents

01Data Agent02Content Agent03Guest Agent (CRIS)

Solutions

Open overview

Areas

01By Property TypeLeisure Hotel, Business Hotel, Campings, Multiproperty
02By RoleBenefit for management, Benefits for your team
03Specific SolutionsCorrespondence management, Newsletter Marketing, Hotel CRM, WhatsApp Newsletter, Omnichannel Inbox

Resources

Open overview

Areas

01TestimonialsCustomer stories
02KnowledgeBlog, Newsletter, Webinars, Guides & Whitepapers, Social Insights
03Support & PartnerFAQ, Contact account manager, Events, Partner Program, ReGuest for Developers, Istutional Partner, Partner Network
04CompanyOur story, The team, Our Offices, Careers, Mission & Vision, Investor Relations

Areas · 01

Digital Marketing

Boost visibility and demand and lay the foundation for sales across the entire guest journey.
Open overview

Solutions in this area

01Online Marketing Campaign02Websites03SEO/GEO

Areas · 02

Sales

Send emotive, personalised offers and sell rooms and add-on services in a targeted way.
Open overview

Solutions in this area

01Offers02Auto Offer03Upselling04MICE

Areas · 03

Guest App

Enhance the guest experience during the stay and boost your upselling success for the long term.
Open overview

Solutions in this area

01Guest Directory02Order, Book, Rent03TV, Print

Areas · 04

CRM

Stay in touch beyond the stay and bring guests back with newsletters and automated campaigns.
Open overview

Solutions in this area

01Guest profiles02CRM & Newsletter03Sales Automation04Business Intelligence

Areas · 05

Guest Communication

Communicate anytime, on every channel: simply, quickly and seamlessly.
Open overview

Solutions in this area

01Omnichannel Inbox02Chatbot03E-Mail04WhatsApp & Socials

Solutions · 01

By Property Type

Tailor-made solutions for your property.

Pages in this area

01Leisure Hotel02Business Hotel03Campings04Multiproperty

Solutions · 02

By Role

What ReGuest changes in practice for your management and your team.

Pages in this area

01Benefit for management02Benefits for your team

Solutions · 03

Specific Solutions

For specific needs and areas.

Pages in this area

01Correspondence management02Newsletter Marketing03Hotel CRM04WhatsApp Newsletter05Omnichannel Inbox

Resources · 01

Testimonials

First-hand experiences: find out what users say about ReGuest.

Pages in this area

01Customer stories

Resources · 02

Knowledge

Get news, tips and know-how on the top topics in hospitality.

Pages in this area

01Blog02Newsletter03Webinars04Guides & Whitepapers05Social Insights

Resources · 03

Support & Partner

Get support and discover integrations and our partner network.

Pages in this area

01FAQ02Contact account manager03Events04Partner Program05ReGuest for Developers06Istutional Partner07Partner Network

Resources · 04

Company

Get to know us and find out about open positions and ReGuest shares.

Pages in this area

01Our story02The team03Our Offices04Careers05Mission & Vision06Investor Relations
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I’M THE DREAM NEWSLETTER MARKETING TOOL FOR YOUR HOTEL.

I don’t send around newsletters 📰 randomly.

I choose the right topic for the right guest. And the right channel. News via WhatsApp 💬? Great! I can do that.
Sales Campaigns by ReGuest

SALES CAMPAIGNS

In the area of newsletters, I am totally Multichannel. I can do it classically via e-mail, or super modern via WhatsApp. This Multichannel approach allows you to contact as many guests as possible. And: Finally, your messages won’t end up in the trash anymore. Thanks to my CSA certificate, I reduced the risk of being qualified as spam to a minimum. By the way: As the perfect newsletter marketing tool for your hotel, I also offer practical templates. And guest profiles, to personalize content. Ready, steady, Sales Campaigns!
Postseller_2022_LIST_1
Multichannel:

WhatsApp & E-Mail

Classic hospitality email marketing or modern WhatsApp newsletters? You can have both! The guest is the king of communication. Only they shall decide whether they want to be contacted via WhatsApp or e-mail. The more channels you use, the more you show your guests that you let them decide. And the better the results that you achieve.

Newsletter revolution I: now Multichannel with WhatsApp
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Conversational:

In ReGuest Messenger

With me, you’re way ahead of retro hotel newsletters. A simple e-mail could turn into a chat via ReGuest Messenger. I’m not just an ordinary newsletter marketing tool – I allow you to have a dialogue with your guests and create a sense of closeness. To put it short: Your guests are happier and book more often. It’s that simple.

Newsletter revolution II: now Conversational in ReGuest Messenger
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Sales Focused:

Guided request or booking

It's always about selling... Right! That's why, for the email marketing at your hotel, I offer you sales-oriented templates and a mailing list that auto-segments itself. This way, you deliver the right message at the right moment to every guest. Plus, my newsletters include a guided inquiry or lead directly to booking via the booking link, and they look just like an instant chat. This also makes them less ad-heavy, but much more effective for sales. Be closer to your guests and sell more. Works with me!

Newsletter Revolution III: for the first time Sales-Focused, with guided request or booking.
Erstmals Targeted
Automatic profiling:

Auto-segmentation and CRM filters for more precise sales

In addition to guided inquiries and bookings, as a newsletter marketing tool I offer sales-focused templates and a mailing list that segments itself automatically. This allows you to deliver the right message to every guest at exactly the right moment. With my CRM lists and filters, you can define your target group even more precisely by combining criteria such as the current guest-journey stage, the date of the last stay, and the revenue category. For sales more targeted than ever before!

Newsletter Revolution IV: Targeted with auto-segmentation and CRM filters for even more precise sales.

Your guest database has more potential than you think

Don’t let it gather dust; use it for tailored mailings. With the segmented lists I provide, you can "sort" your guests into sales campaigns and send emails and offers more precisely. Goodbye scattergun approach – from now on, you’ll select recipients based on booking history, inquiry timing, usual stay periods, and more
Postseller_2022_5_List_1

Targeted bookings by period and themes:

Segmentation

I filter your guests based on the previous years’ bookings and segment them by theme, language, country, and number of nights they stayed. I automatically filter out guests that have already booked.

Preparation

Then you prepare a message using my offer templates. You can use a standardized text or personalize it for different recipients.

Mailing

Then, all you have to do it set a time for mailing. I will send your guest an offer that matches his interests perfectly. This increases the chances of booking.
Postseller_2022_5_List_2

Targeted bookings by inquiry period:

Target group definition

I filter out all the guests that sent an inquiry or booked for a specific time period last year.

Preparation

Then you prepare a message using my offer templates. You can use a standardized text or personalize it for different recipients.

Mailing

Then, all you have to do it set a time for mailing. I will send your guest an offer that matches the timing of his last inquiry or booking. This increases the chances of booking.

JOIN THE NEWSLETTER REVOLUTION

A hotel newsletter marketing tool that creates the same content for everyone? That’s water under the bridge. Sales Campaigns allows you to tailor newsletters to guest profiles and send them via the preferred channel. Additionally, I profile your guests based on their click patterns and provide you with valuable data for your sales activities. Ready to join the revolution?
Sales Campaigns & Postseller by ReGuest

Find out more:

This is how you can improve room and MICE sales even more.

WhatsApp

It’s only with me that you can communicate with your guests directly in WhatsApp 💬. This way, you are even closer to them – and far ahead of your competitors.
Read more

ReGuest AI

Thanks to the artificial intelligence (AI) of ReGuest, the chat replies to guest messages by itself and even writes newsletters and translations. 🪄
Read more