Communicating without obstacles, chatting 💬 like you’re talking to friends and persuading like a professional. We ❤️ it. My Messenger is more like a modern chat and less like outlook in the old days. Using it, you can communicate at any time, fast, intuitively, emotionally and above all, just the way your guest desires.
Website Messenger by Re:Guest: book your free demo
ReGuest CRM
All guest communication in a single system, enabling more sales and truly personalized 1‑to‑1 marketing.
ReGuest Marketing
Re:Guest’s central hotel marketing system – one‑click content and automations for top performance.
ReGuest Guest App
A digital guest map for an unforgettable experience and targeted upselling during the stay.
ReGuest BI
The analytics and reporting tool for data‑driven decisions and a clearer overview of your operation.
Re:Guest Intelligence
ReGuest Agents
Customer Support
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It’s true, I don’t have hands. But I’m still great at accompanying and leading your guest. With the widget, I can do this from your hotel's website and your Digital Concierge app: at any moment, the Re:Guest Messenger is at your guest's disposal.
What’s so innovative about Messenger?
Instant Chat
You guest can chat with you and me at any time. And we can answer questions immediately, address any doubts and casually persuade them along the way.
Guided inquiry & Booking
Complicated inquiry form? No, thanks. In the Messenger, I guide your guest step by step through the inquiry or booking. With the booking link, they can directly access the booking engine from the Messenger – meaning less effort for them and more direct bookings for you!
Booking cockpit
In my booking cockpit, I will save all the offers and messages for a specific guest. They can access them directly using the Messenger.
Touchless
Have I told you yet that I am always a step ahead? My Messenger is a revolutionary communication tool. You don’t need to talk until you are blue in the face or even keep a safe distance. Using me, you communicate touchlessly, from online check-in to online check-out and beyond. Yee-haw!
Where can I use Messenger?
On your website
You can also integrate my Messenger on your website, thereby being there for your guest always and everywhere.
On your Digital Concierge app
With the widget, you can integrate the Re:Guest Messenger into your digital concierge and be digitally close to your guests at every moment of their stay.
Through WhatsApp
WhatsApp is also integrated into my Messenger. You can't get any closer to your customer than this.
One of a kind
I know that I’m special. And so is my Messenger:
100% guest-oriented
Your guest can comfortably chat with us. Sometimes you will answer personally, sometimes it’s me – using predefined text blocks in many languages.
100% sales-oriented
Guests can start a guided inquiry or booking via Messenger at any time intuitively and without any hassle.
100% mobile-optimized
My Messenger is perfectly suited for all screen sizes. Secure more mobile visitors, more communication, and more inquiries!
100% present
In Messenger, I greet your guests on the website as well as on your landing page. Then, I guide them “in my own way” through the offers and in the post-stay phase.
100% intelligent
I recognize and welcome every guest automatically. I deposit all the information meant for them in well-arranged, designated areas in Messenger.
100% tried and tested
My creators are continuously testing my safety, speed, and reliability. So, no worries, I am really good at all things tourism & tech.
100% integration
My Messenger fits perfectly into every website layout, can be integrated with no difficulties and improves your online appearance even more.
100% Re:Guest
Let’s be honest: We’re all creatures of habit. That is why my communication style always remains the same – throughout the whole Guest Journey.
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This is how you can improve room sales even more.