Platform
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The Commercial Operating Platform for hotelsGuest communication, marketing, sales, guest experience and data in one central platform.

Areas

01Digital MarketingOnline Marketing Campaign, Websites, SEO/GEO
02SalesOffers, Auto Offer, Upselling, MICE
03Guest AppGuest Directory, Order, Book, Rent, TV, Print
04CRMGuest profiles, CRM & Newsletter, Sales Automation, Business Intelligence
05Guest CommunicationOmnichannel Inbox, Chatbot, E-Mail, WhatsApp & Socials

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Solutions

Open overview

Areas

01By Property TypeLeisure Hotel, Business Hotel, Campings, Multiproperty
02By RoleBenefit for management, Benefits for your team
03Specific SolutionsCorrespondence management, Newsletter Marketing, Hotel CRM, WhatsApp Newsletter, Omnichannel Inbox

Resources

Open overview

Areas

01TestimonialsCustomer stories
02KnowledgeBlog, Newsletter, Webinars, Guides & Whitepapers, Social Insights
03Support & PartnerFAQ, Contact account manager, Events, Partner Program, ReGuest for Developers, Istutional Partner, Partner Network
04CompanyOur story, The team, Our Offices, Careers, Mission & Vision, Investor Relations

Areas · 01

Digital Marketing

Boost visibility and demand and lay the foundation for sales across the entire guest journey.
Open overview

Solutions in this area

Areas · 02

Sales

Send emotive, personalised offers and sell rooms and add-on services in a targeted way.
Open overview

Solutions in this area

Areas · 03

Guest App

Enhance the guest experience during the stay and boost your upselling success for the long term.
Open overview

Solutions in this area

Areas · 04

CRM

Stay in touch beyond the stay and bring guests back with newsletters and automated campaigns.
Open overview

Solutions in this area

Areas · 05

Guest Communication

Communicate anytime, on every channel: simply, quickly and seamlessly.
Open overview

Solutions in this area

Solutions · 01

By Property Type

Tailor-made solutions for your property.

Pages in this area

Solutions · 02

By Role

What ReGuest changes in practice for your management and your team.

Pages in this area

Solutions · 03

Specific Solutions

For specific needs and areas.

Pages in this area

Resources · 01

Testimonials

First-hand experiences: find out what users say about ReGuest.

Pages in this area

Resources · 02

Knowledge

Get news, tips and know-how on the top topics in hospitality.

Pages in this area

Resources · 03

Support & Partner

Get support and discover integrations and our partner network.

Pages in this area

Resources · 04

Company

Get to know us and find out about open positions and ReGuest shares.

Pages in this area

 

MARKETING CYCLE

SEGMENTED, TARGETED, AND AUTOMATED HOTEL NEWSLETTERS: INCREASE BOOKINGS AND FILL OCCUPANCY GAPS.

With my Marketing Cycle, you don't send ordinary hotel newsletters. Instead, you send personalized newsletters that really sell. I use the information from guest profiles, which I continuously store in my Hotel CRM. If you want, I can even work autonomously, basing my actions on past guest activities and bookings. This helps you get more direct bookings, increase your revenue 💸 and reduce your time ⏳.
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3,860+ hotels are already ReGuest fans

Guest retention and sales? I've got it covered. 

With my Marketing Cycle, I send highly personalized, segmented, and, if you wish, even automatic hotel newsletters. My goal: to stay in contact with your guests and bind them using the information collected in the Hotel CRM. And the best part: all this happens quickly 🏃 and smoothly. Thanks to the connection with ReGuest Intelligence, I also make the work of your reception and marketing teams much easier.
Sales Campanigns
Sales Campaigns Module

Newsletters that bring bookings.

Whether your guest chooses WhatsApp or emails, with me, your hotel newsletter is not a static “letter” but a chat. This is possible thanks to my ReGuest Messenger. Sales Campaigns allow you to communicate remotely, strengthen the hotel-guest relationship 👫 and turn happy guests into loyal fans. As a result, your bookings increase. Selling can be that simple.
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Auto Selection
Sales Automation Module

Turn data into revenue – automatically.

Sales Automation analyzes your guests' purchase behavior 🛒 daily and identifies the ideal time to motivate them to book. With my information, you reach the right person with the right message at the right time and through the right channel.
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Most loved features

Features that hoteliers love and make my hotel newsletters unique

WhatsApp Newsletters

Interact easily with your guests and enjoy open rates of up to 93%. When you connect with your contacts via WhatsApp 🗨️, you increase engagement and conversions like never before.

Auto-
Profiling

Depending on how the guest interacts with the newsletter, the guest profile data is updated and expanded automatically. Clicks and interactions show the topics, vacation periods, and activities ⛷️ the guest is interested in.

Automatic Newsletters

I analyze your guests' purchase behavior and automatically send 🤖 targeted hotel newsletters at the right moment, only with topics that interest your guest.

Easy and fast creation

You have access to a library of templates designed to convince recipients to book another stay within a specific period. There are templates for every need and season 🏖️ and for special events.

Copilot

The Copilot is based on ReGuest Intelligence and allows you to create, translate, and correct texts in less than 10 seconds, making newsletter creation and handling guest requests much faster and easier.

Guided request form

A request form that looks like a live chat is activated when the guest clicks the request button in your hotel newsletter. The request process feels like it is being guided by a real receptionist 💁‍♂️.

DetailedAnalysis

Make future decisions based solely on real data and results. I provide you with statistics 📊 on the performance of each individual sales and marketing action to monitor and optimize your strategy.

Sending to fill occupancy gaps

I use my Hotel CRM data to send personalized booking suggestions based on historical data 🗂️ and guest purchase behavior. This is unique.

CRM Lists & Filters

With detailed CRM lists and filters, you always have full visibility of all contacts, offers, and bookings 👀 and can easily filter the perfect target group for your hotel newsletters and sales campaigns.

Guest Communication

Call me the best. My Messenger will take your guest communication 🗨️ to the next level. I connect all the channels you and your guests use, regardless of the stage of the guest journey. Together with my Hotel CRM, I am the perfect starting point for more hotel sales and effective marketing.
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My communication channels: your guest has the choice.

Channel Website
Messenger

The website is where your guest spends the most time. Start the conversation with your guest even before the stay, improve the guest experience ⚡ and increase your team's efficiency.
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Channel WhatsApp

Of course, I have also integrated the guests' favorite channel into my system. Communication via WhatsApp promises a 12 times higher conversation rate 💸 compared to traditional communication channels.
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Channel E-Mail

E-mail management 📧 more efficient than ever: In your Outlook, I use my Copilot to work out replies to emails and transfer enquiries, guest data and conversations directly to my Hotel CRM.
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Great alone, unbeatable together.

My personalized guest communication is the foundation for my Hotel CRM and makes it unique. All my products are already strong on their own, but their true potential is only revealed when you use them together.

Guest
Communication

All channels in one place: this is how communication that excites and sells works.
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Sales
Cycle

Sales made easy: I leverage every revenue opportunity along the guest journey.
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Marketing
Cycle

Newsletters with added value: I turn guests into fans and fill occupancy gaps.
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AI
Chatbot

Your first virtual colleague: CRIS is available 24/7 for your guests.
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