Platform
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The Commercial Operating Platform for hotelsGuest communication, marketing, sales, guest experience and data in one central platform.

Areas

01Digital MarketingOnline Marketing Campaign, Websites, SEO/GEO
02SalesOffers, Auto Offer, Upselling, MICE
03Guest AppGuest Directory, Order, Book, Rent, TV, Print
04CRMGuest profiles, CRM & Newsletter, Sales Automation, Business Intelligence
05Guest CommunicationOmnichannel Inbox, Chatbot, E-Mail, WhatsApp & Socials

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Solutions

Open overview

Areas

01By Property TypeLeisure Hotel, Business Hotel, Campings, Multiproperty
02By RoleBenefit for management, Benefits for your team
03Specific SolutionsCorrespondence management, Newsletter Marketing, Hotel CRM, WhatsApp Newsletter, Omnichannel Inbox

Resources

Open overview

Areas

01TestimonialsCustomer stories
02KnowledgeBlog, Newsletter, Webinars, Guides & Whitepapers, Social Insights
03Support & PartnerFAQ, Contact account manager, Events, Partner Program, ReGuest for Developers, Istutional Partner, Partner Network
04CompanyOur story, The team, Our Offices, Careers, Mission & Vision, Investor Relations

Areas · 01

Digital Marketing

Boost visibility and demand and lay the foundation for sales across the entire guest journey.
Open overview

Solutions in this area

Areas · 02

Sales

Send emotive, personalised offers and sell rooms and add-on services in a targeted way.
Open overview

Solutions in this area

Areas · 03

Guest App

Enhance the guest experience during the stay and boost your upselling success for the long term.
Open overview

Solutions in this area

Areas · 04

CRM

Stay in touch beyond the stay and bring guests back with newsletters and automated campaigns.
Open overview

Solutions in this area

Areas · 05

Guest Communication

Communicate anytime, on every channel: simply, quickly and seamlessly.
Open overview

Solutions in this area

Solutions · 01

By Property Type

Tailor-made solutions for your property.

Pages in this area

Solutions · 02

By Role

What ReGuest changes in practice for your management and your team.

Pages in this area

Solutions · 03

Specific Solutions

For specific needs and areas.

Pages in this area

Resources · 01

Testimonials

First-hand experiences: find out what users say about ReGuest.

Pages in this area

Resources · 02

Knowledge

Get news, tips and know-how on the top topics in hospitality.

Pages in this area

Resources · 03

Support & Partner

Get support and discover integrations and our partner network.

Pages in this area

Resources · 04

Company

Get to know us and find out about open positions and ReGuest shares.

Pages in this area

 

I SEND OUT OFFERS AUTOMATICALLY

Is your reception understaffed 🤯? Your guest will still get his offer! With ReGuest AUTO OFFER 🤖, the most intelligent digital collaborator you could ever imagine. I'm not a bot, but a room seller who knows how to do his job well. Even though I'm digital, I'm so good that you won't even be able to tell my offers apart from those created by your human receptionists.
Auto Offer by ReGuest

MY INTELLIGENCE IS EXTRAORDINARY

The first software that sends automatic offers on its own.
AUTO OFFER_3.1
You decide

Predefined rules

All you have to do is define the rules and workflow. And I'm ready.
AUTO OFFER_3.2
I work for you

Auto Offer in action

I send emotional offers on your behalf. I follow your rules, but completely autonomously.
AUTO OFFER_3.3
You have full control

Conversions under control

Control me: you can monitor the performance of my offers and stay up to date on what I do for you.
AUTO OFFER_4.1

YOUR ADVANTAGES

You earn time

I respond to all requests that meet your criteria, up to 7 offers out of 10! So while I work for you, you earn time that you can invest in other important tasks. For example? A nice chat and public relations with your guests!

You generate offers automatically

I follow your rules to send automated offers, but they are still very personalized. Thanks to the guest profile, their past stays, the offers sent, and stored data, I know what the guest expects from your offer. I can easily work 24 hours per day and one’s for sure: out of all the requests you pass on to me, I won’t forget a single one!

You shorten response times

No one wants to wait. The faster you respond to requests, the more likely a request becomes a booking. I shorten response times for requests and I’m 100% faster than your competitors. What is even more important is that you increase conversions. Because as you know: the more offers you send out, the more bookings you can get out of them – it’s simple math!

You save staff

The solution to staff shortages? Auto Offer. With this feature, I will finally become a digital collaborator and, effectively, a member of the reception team.

AUTO OFFER CHANGES YOUR LIFE

With three steps, you enter your new hotel routine! With this feature, I officially become an intelligent digital collaborator. I am the first software to send offers autonomously and the only collaborator to send offers 🤑 even when all other receptionists have already finished their shift.
AUTO OFFER_7.1
AUTOMATED OFFERS: STEP 1

Workflow configuration

Only you decide which requests I should process for you. Among the conditions you can set are the sources of requests, the number of guests, the length of stay, the requested room category and meal type, guest profile characteristics, and much more. For each workflow, you can set the offer creation logic.
Define the room categories 🛌🏻 and rates offered and decide if I should create alternative offers. Also, define the maximum number and order of variants, the desired offer template, and the author for each workflow.
AUTO OFFER_7.2
AUTOMATED OFFERS: STEP 2

Automatic sending of the offer

Now it's my turn! After activating one or more workflows, I check every incoming request. If the request criteria match the set conditions and there are available rooms, I create a completely automated offer and send it to the guest. Are there any differences compared to your offers? Absolutely not.
Even in case of technical interface problems (PMS/IBE), security measures ⚠️ are activated and error sources are blocked. And you can decide when - and if - to pause it.
AUTO OFFER_3
AUTOMATED OFFERS: STEP 3

Control and analysis

Do you want to see how many offers I sent on my own? How many guests opened or booked 💸 the offer? Or which requests were answered by me? You can do it.
In the Auto Offer dashboard, you will find a summary of all relevant data and statistics. Even in the analysis area, it is possible to filter statistics for offers and bookings between those created manually and those created automatically.

Find out more:

These are the benefits ReGuest offers for management and reception.

ReGuest AI

Thanks to the artificial intelligence (AI) of ReGuest, the chat replies to guest messages by itself and even writes newsletters and translations. 🪄

ReGuest Sales Cycle®

The patented evolution in hotel sales. I sell your hotel services 24/7, captivating guests at every step. Effortless, emotional, and automated. 🚀

Offers

Offers that make your heart 💓 beat faster: With me, every offer is tailor-made.