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The Commercial Operating Platform for hotelsGuest communication, marketing, sales, guest experience and data in one central platform.

Areas

01Digital MarketingOnline Marketing Campaign, Websites, SEO/GEO
02SalesOffers, Auto Offer, Upselling, MICE
03Guest AppGuest Directory, Order, Book, Rent, TV, Print
04CRMGuest profiles, CRM & Newsletter, Sales Automation, Business Intelligence
05Guest CommunicationOmnichannel Inbox, Chatbot, E-Mail, WhatsApp & Socials

More

01Integrations & Marketplace02Product UpdatesNew

AI Agents

Open overview

ReGuest Intelligence

01ReGuest Intelligence

ReGuest Agents

01Data Agent02Content Agent03Guest Agent (CRIS)

Solutions

Open overview

Areas

01By Property TypeLeisure Hotel, Business Hotel, Campings, Multiproperty
02By RoleBenefit for management, Benefits for your team
03Specific SolutionsCorrespondence management, Newsletter Marketing, Hotel CRM, WhatsApp Newsletter, Omnichannel Inbox

Resources

Open overview

Areas

01TestimonialsCustomer stories
02KnowledgeBlog, Newsletter, Webinars, Guides & Whitepapers, Social Insights
03Support & PartnerFAQ, Contact account manager, Events, Partner Program, ReGuest for Developers, Istutional Partner, Partner Network
04CompanyOur story, The team, Our Offices, Careers, Mission & Vision, Investor Relations

Areas · 01

Digital Marketing

Boost visibility and demand and lay the foundation for sales across the entire guest journey.
Open overview

Solutions in this area

01Online Marketing Campaign02Websites03SEO/GEO

Areas · 02

Sales

Send emotive, personalised offers and sell rooms and add-on services in a targeted way.
Open overview

Solutions in this area

01Offers02Auto Offer03Upselling04MICE

Areas · 03

Guest App

Enhance the guest experience during the stay and boost your upselling success for the long term.
Open overview

Solutions in this area

01Guest Directory02Order, Book, Rent03TV, Print

Areas · 04

CRM

Stay in touch beyond the stay and bring guests back with newsletters and automated campaigns.
Open overview

Solutions in this area

01Guest profiles02CRM & Newsletter03Sales Automation04Business Intelligence

Areas · 05

Guest Communication

Communicate anytime, on every channel: simply, quickly and seamlessly.
Open overview

Solutions in this area

01Omnichannel Inbox02Chatbot03E-Mail04WhatsApp & Socials

Solutions · 01

By Property Type

Tailor-made solutions for your property.

Pages in this area

01Leisure Hotel02Business Hotel03Campings04Multiproperty

Solutions · 02

By Role

What ReGuest changes in practice for your management and your team.

Pages in this area

01Benefit for management02Benefits for your team

Solutions · 03

Specific Solutions

For specific needs and areas.

Pages in this area

01Correspondence management02Newsletter Marketing03Hotel CRM04WhatsApp Newsletter05Omnichannel Inbox

Resources · 01

Testimonials

First-hand experiences: find out what users say about ReGuest.

Pages in this area

01Customer stories

Resources · 02

Knowledge

Get news, tips and know-how on the top topics in hospitality.

Pages in this area

01Blog02Newsletter03Webinars04Guides & Whitepapers05Social Insights

Resources · 03

Support & Partner

Get support and discover integrations and our partner network.

Pages in this area

01FAQ02Contact account manager03Events04Partner Program05ReGuest for Developers06Istutional Partner07Partner Network

Resources · 04

Company

Get to know us and find out about open positions and ReGuest shares.

Pages in this area

01Our story02The team03Our Offices04Careers05Mission & Vision06Investor Relations
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THE ON‑STAY EXPERIENCE FOR MODERN HOTELS

REGUEST GUEST APP
Inform, order, book, and rent — all from a single app during the stay. Powered by orderando technology (Part of the ReGuest Group), you deliver a complete guest experience and unlock strong upselling potential that sustainably boosts your revenue.
Gästemappe
Guests Always Informed

Guest Map

The digital guest directory gathers all essential information: hotel services, schedules, restaurant offers, excursion tips, and important updates. Always accessible on the guest’s smartphone - no app download required.
Food & Beverage
One‑Tap Ordering

Food & Beverage

From instant poolside orders to next‑day breakfast pre‑ordering - guests place F&B requests directly from their smartphone. This boosts satisfaction, increases revenue, and reduces workload for your service team.
Aktivities
Experience & Explore

Activities

Guided hikes, e‑bike rental, yoga sessions, or sports facilities - guests book activities and rental services directly through the app. Automatic availability management, participant lists, and resource coordination give you full control.
Wellness
Pure Relaxation

Wellness

Massages, beauty treatments, private spa sessions, or wellness packages - guests book everything in just a few clicks. Smart availability management coordinates staff and rooms via an innovative backoffice.
Shop
Shop on the Go

Shop

Souvenirs, regional products, hotel items - guests order shop products conveniently before checkout. Items are added to the digital cart and can be adjusted until a few hours before departure. Less reception work, more revenue.
E Power
Effortless Charging

E‑Power

E-cars can be recharged via QR code. Costs are automatically recorded and charged directly to the room.
Self-Check-out & Pay
Check-out without waiting

Self Check‑out & Pay

Open the room bill in the app, optionally add minibar items, leave a tip, pay - done.The invoice is automatically closed in your PMS and sent to the guest via email.Your guests simply return the key and can leave immediately.This reduces the workload at the front desk and speeds up the check‑out process.
GE-LIST-REsourcen
Rental & Reservations

Resources

E‑bikes, sports facilities, tables, private spa time - guests reserve all resources directly from the app. Automatic availability management organizes time slots and capacity while giving you complete oversight.

Key Benefits

💰 More Upselling Revenue

Every order is a direct booking - no requests, no follow‑ups. Everything is automatically charged: more revenue without increasing workload.

⏱️ Time Savings Through Smart Workflows

Orders, slips, charges… everything runs automatically. You define the rules. No errors, no unwanted orders outside service hours.

🤝 Reduced Workload for Your Team

Fewer recurring questions, fewer reception visits, more time for true hospitality.
GE-Tiefenint
Stronger Together

ReGuest and orderando: A Perfect Match

The orderando Guest Experience (Part of the ReGuest Group) fits seamlessly into the ReGuest ecosystem: on-stay services meet pre‑stay marketing, CRM, and Business Intelligence. All systems are fully synchronized, and guest data flows effortlessly - enabling personalized communication throughout the entire guest journey and truly data-driven decisions.

Great alone, unbeatable together.

Each ReGuest product is powerful on its own, but reaches its full potential inside the complete ecosystem: shared data, smart automations and one seamless workflow to grow your hotel faster.

Customer Relationship

More than contact management: communicate seamlessly and sell smarter.
Learn more

Digital Marketing

Content and automations: maximum online performance for maximum revenue.
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Business Intelligence

Data collected intelligently: make the right decisions.
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