ReGuest ComOP

The Commercial Operating Platform for hotels

Guest communication, marketing, sales, guest experience and data in one central platform.

Integrations & MarketplaceIntegrations with PMS, IBE and channel manager, plus extensions from our partner network.Product UpdatesNewImprovements and new features.

Digital Marketing

Boost visibility and demand and lay the foundation for sales across the entire guest journey.

Sales

Send emotive, personalised offers and sell rooms and add-on services in a targeted way.

Guest App

Enhance the guest experience during the stay and boost your upselling success for the long term.

CRM

Stay in touch beyond the stay and bring guests back with newsletters and automated campaigns.

AT EVERY STAGE OF THE GUEST JOURNEY

Guest Communication

Communicate anytime, on every channel: simply, quickly and seamlessly.

Omnichannel Inbox Chatbot E-Mail WhatsApp & Socials

More for you

Testimonials

First-hand experiences: find out what users say about ReGuest.

Customer stories

Knowledge

Get news, tips and know-how on the top topics in hospitality.

Support & Partner

Get support and discover integrations and our partner network.

Company

Get to know us and find out about open positions and ReGuest shares.

Book a Demo

Platform

AI Agents

Solutions

Resources

Contact

The Commercial Operating Platform for hotelsGuest communication, marketing, sales, guest experience and data in one central platform.

Areas

01Digital MarketingOnline Marketing Campaign, Websites, SEO/GEO

02SalesOffers, Auto Offer, Upselling, MICE

03Guest AppGuest Directory, Order, Book, Rent, TV, Print

04CRMGuest profiles, CRM & Newsletter, Sales Automation, Business Intelligence

05Guest CommunicationOmnichannel Inbox, Chatbot, E-Mail, WhatsApp & Socials

01Integrations & Marketplace 02Product UpdatesNew

AI Agents

Open overview

ReGuest Intelligence

01ReGuest Intelligence

ReGuest Agents

01Data Agent 02Content Agent 03Guest Agent (CRIS)

Solutions

Open overview

Areas

01By Property TypeLeisure Hotel, Business Hotel, Campings, Multiproperty

02By RoleBenefit for management, Benefits for your team

03Specific SolutionsCorrespondence management, Newsletter Marketing, Hotel CRM, WhatsApp Newsletter, Omnichannel Inbox

Resources

Open overview

Areas

01TestimonialsCustomer stories

02KnowledgeBlog, Newsletter, Webinars, Guides & Whitepapers, Social Insights

03Support & PartnerFAQ, Contact account manager, Events, Partner Program, ReGuest for Developers, Istutional Partner, Partner Network

04CompanyOur story, The team, Our Offices, Careers, Mission & Vision, Investor Relations

Areas · 01

Digital Marketing

Boost visibility and demand and lay the foundation for sales across the entire guest journey.

Open overview

Solutions in this area

01Online Marketing Campaign 02Websites 03SEO/GEO

Areas · 02

Sales

Send emotive, personalised offers and sell rooms and add-on services in a targeted way.

Open overview

Solutions in this area

01Offers 02Auto Offer 03Upselling 04MICE

Areas · 03

Guest App

Enhance the guest experience during the stay and boost your upselling success for the long term.

Open overview

Solutions in this area

01Guest Directory 02Order, Book, Rent 03TV, Print

Areas · 04

CRM

Stay in touch beyond the stay and bring guests back with newsletters and automated campaigns.

Open overview

Solutions in this area

01Guest profiles 02CRM & Newsletter 03Sales Automation 04Business Intelligence

Areas · 05

Guest Communication

Communicate anytime, on every channel: simply, quickly and seamlessly.

Open overview

Solutions in this area

01Omnichannel Inbox 02Chatbot 03E-Mail 04WhatsApp & Socials

Solutions · 01

By Property Type

Tailor-made solutions for your property.

Pages in this area

01Leisure Hotel 02Business Hotel 03Campings 04Multiproperty

Solutions · 02

By Role

What ReGuest changes in practice for your management and your team.

Pages in this area

01Benefit for management 02Benefits for your team

Solutions · 03

Specific Solutions

For specific needs and areas.

Pages in this area

01Correspondence management 02Newsletter Marketing 03Hotel CRM 04WhatsApp Newsletter 05Omnichannel Inbox

Resources · 01

Testimonials

First-hand experiences: find out what users say about ReGuest.

Pages in this area

01Customer stories

Resources · 02

Knowledge

Get news, tips and know-how on the top topics in hospitality.

Pages in this area

01Blog 02Newsletter 03Webinars 04Guides & Whitepapers 05Social Insights

Resources · 03

Support & Partner

Get support and discover integrations and our partner network.

Pages in this area

01FAQ 02Contact account manager 03Events 04Partner Program 05ReGuest for Developers 06Istutional Partner 07Partner Network

Resources · 04

Company

Get to know us and find out about open positions and ReGuest shares.

Pages in this area

01Our story 02The team 03Our Offices 04Careers 05Mission & Vision 06Investor Relations

Book a Demo

Guest journey phase two

Guest App.

Rooms and extras: personal sells better.

Make your guests feel unique and rooms sell more easily – with extras following almost by themselves.

Book a demo

3,860+ hotels are already ReGuest fans

Added value

Why a Guest App?

Ordering a drink from the sun lounger or reserving a bike for the next day of the holiday? Your guests will clearly see this as added value and be happy to use it. A Guest App improves not only your service, but also your upselling.

To your advantage

With ReGuest, the guest experience never ends.

Your guest is at the hotel. Goal achieved? With ReGuest you can make a difference on site too. Thanks to the Guest App, the experience stays flawless and the desire to buy stays high – while your CRM collects new data for the guest profile in the background.

In the Guest App, the guest journey continues seamlessly. Data – on extra sales or from the chat, for example – flows back into the CRM and enriches the guest profile.

Guest directory and app for ordering, renting and booking by smartphone: what is a service bonus for guests means a smooth workflow and time saved for your team.

One system, one guest journey: with ReGuest you present yourself in a premium, consistent way on-stay too, delight guests and boost extra sales effortlessly.

AI agents & Human Expertise

Always there for you

Even while your guest is at your hotel, AI agents support you – and our team advises you at any time so you can make the most of your potential.

Guest Agent

AI agent · Answers guest questions in Messenger around the clock.

Details →

Data Agent

AI agent · Collects data and proactively points out sales opportunities.

Details →

Sell more

Human Expertise · Advice on sales and revenue along the guest journey.

More guest experience

Human Expertise · Advice for a better guest experience at every touchpoint.

Save more time

Human Expertise · Advice for more efficient processes and workflows in your team.

Great care, great sales

Modules

ReGuest thinks about your guests – and about you. The Guest App modules provide more information and experience on one side and more revenue on the other.

Guest Directory

The digital guest directory gathers all the important information, available on the smartphone at any time – no app download needed.

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Order, Book, Rent

With one swipe, guests can order, book and rent on their smartphone: everything from drinks to spa treatments and resources.

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TV, Print

You can present information and extra services in your hotel not only digitally, but also on TV and in print.

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