ReGuest ComOP

The Commercial Operating Platform for hotels

Guest communication, marketing, sales, guest experience and data in one central platform.

Integrations & MarketplaceIntegrations with PMS, IBE and channel manager, plus extensions from our partner network.Product UpdatesNewImprovements and new features.

Digital Marketing

Boost visibility and demand and lay the foundation for sales across the entire guest journey.

Sales

Send emotive, personalised offers and sell rooms and add-on services in a targeted way.

Guest App

Enhance the guest experience during the stay and boost your upselling success for the long term.

CRM

Stay in touch beyond the stay and bring guests back with newsletters and automated campaigns.

AT EVERY STAGE OF THE GUEST JOURNEY

Guest Communication

Communicate anytime, on every channel: simply, quickly and seamlessly.

Omnichannel Inbox Chatbot E-Mail WhatsApp & Socials

More for you

Testimonials

First-hand experiences: find out what users say about ReGuest.

Customer stories

Knowledge

Get news, tips and know-how on the top topics in hospitality.

Support & Partner

Get support and discover integrations and our partner network.

Company

Get to know us and find out about open positions and ReGuest shares.

Book a Demo

Platform

AI Agents

Solutions

Resources

Contact

The Commercial Operating Platform for hotelsGuest communication, marketing, sales, guest experience and data in one central platform.

Areas

01Digital MarketingOnline Marketing Campaign, Websites, SEO/GEO

02SalesOffers, Auto Offer, Upselling, MICE

03Guest AppGuest Directory, Order, Book, Rent, TV, Print

04CRMGuest profiles, CRM & Newsletter, Sales Automation, Business Intelligence

05Guest CommunicationOmnichannel Inbox, Chatbot, E-Mail, WhatsApp & Socials

01Integrations & Marketplace 02Product UpdatesNew

AI Agents

Open overview

ReGuest Intelligence

01ReGuest Intelligence

ReGuest Agents

01Data Agent 02Content Agent 03Guest Agent (CRIS)

Solutions

Open overview

Areas

01By Property TypeLeisure Hotel, Business Hotel, Campings, Multiproperty

02By RoleBenefit for management, Benefits for your team

03Specific SolutionsCorrespondence management, Newsletter Marketing, Hotel CRM, WhatsApp Newsletter, Omnichannel Inbox

Resources

Open overview

Areas

01TestimonialsCustomer stories

02KnowledgeBlog, Newsletter, Webinars, Guides & Whitepapers, Social Insights

03Support & PartnerFAQ, Contact account manager, Events, Partner Program, ReGuest for Developers, Istutional Partner, Partner Network

04CompanyOur story, The team, Our Offices, Careers, Mission & Vision, Investor Relations

Areas · 01

Digital Marketing

Boost visibility and demand and lay the foundation for sales across the entire guest journey.

Open overview

Solutions in this area

01Online Marketing Campaign 02Websites 03SEO/GEO

Areas · 02

Sales

Send emotive, personalised offers and sell rooms and add-on services in a targeted way.

Open overview

Solutions in this area

01Offers 02Auto Offer 03Upselling 04MICE

Areas · 03

Guest App

Enhance the guest experience during the stay and boost your upselling success for the long term.

Open overview

Solutions in this area

01Guest Directory 02Order, Book, Rent 03TV, Print

Areas · 04

CRM

Stay in touch beyond the stay and bring guests back with newsletters and automated campaigns.

Open overview

Solutions in this area

01Guest profiles 02CRM & Newsletter 03Sales Automation 04Business Intelligence

Areas · 05

Guest Communication

Communicate anytime, on every channel: simply, quickly and seamlessly.

Open overview

Solutions in this area

01Omnichannel Inbox 02Chatbot 03E-Mail 04WhatsApp & Socials

Solutions · 01

By Property Type

Tailor-made solutions for your property.

Pages in this area

01Leisure Hotel 02Business Hotel 03Campings 04Multiproperty

Solutions · 02

By Role

What ReGuest changes in practice for your management and your team.

Pages in this area

01Benefit for management 02Benefits for your team

Solutions · 03

Specific Solutions

For specific needs and areas.

Pages in this area

01Correspondence management 02Newsletter Marketing 03Hotel CRM 04WhatsApp Newsletter 05Omnichannel Inbox

Resources · 01

Testimonials

First-hand experiences: find out what users say about ReGuest.

Pages in this area

01Customer stories

Resources · 02

Knowledge

Get news, tips and know-how on the top topics in hospitality.

Pages in this area

01Blog 02Newsletter 03Webinars 04Guides & Whitepapers 05Social Insights

Resources · 03

Support & Partner

Get support and discover integrations and our partner network.

Pages in this area

01FAQ 02Contact account manager 03Events 04Partner Program 05ReGuest for Developers 06Istutional Partner 07Partner Network

Resources · 04

Company

Get to know us and find out about open positions and ReGuest shares.

Pages in this area

01Our story 02The team 03Our Offices 04Careers 05Mission & Vision 06Investor Relations

Book a Demo

Guest journey phase two

Sales.

Rooms and extras: personal sells better.

Make your guests feel unique and rooms sell more easily – with extras following almost by themselves.

Book a demo

+15%

Revenue through emotion
Thanks to multimedia, personalised offers

+15%

Revenue through follow-ups
Automatic follow-ups for hesitant bookers

7/10

Offers automated
Automatic replies to standard enquiries

3,860+ hotels are already ReGuest fans

Sales cycle

Where do sales begin and end?

If guests can’t find you, they can’t book you. Guests you leave to their own devices after departure may never come back. Sales begin long before the enquiry and don’t end after the stay. If you want to go from winning guests once to convincing them again and again, you need a CRM as the foundation and personalisation as the driving force.

To your advantage

With ReGuest, sales are a cycle.

Responding to guests with personalised content, encouraging bookings with emotion and follow-ups, and never losing sight of those who have stayed before: that’s the key to selling with ReGuest.

Family members, travel dates, preferences: ReGuest’s CRM stores everything about your guests. So you can tailor offers and extras to them.

Full-screen images and videos, a personal tone and the best room presentation instead of rigid PDFs: ReGuest’s offers convince – and sell.

Automatic follow-ups boost conversions, pre-stay communication builds trust – and everything after the stay builds loyalty. ReGuest stays on it.

AI agents & Human Expertise

Your sales boosters

AI agents take tasks off your hands and keep an eye on your results – and our team advises you so you can make the most of your potential.

Content Agent

AI agents · Helps you write and translate offers.

Details →

Data Agent

AI agent · Analyses data and proactively points out sales opportunities.

Details →

Guest Agent

AI agent · Answers guest questions in the offer and in Messenger at any time.

Details →

Sell more

Human Expertise · Advice on sales and revenue along the guest journey.

More guest experience

Human Expertise · Advice for a better guest experience at every touchpoint.

Save more time

Human Expertise · Advice for more efficient processes and workflows in your team.

Everything covered

Modules

ReGuest thinks about your revenue – and about your team. The sales modules simplify, automate and motivate: that’s how selling becomes fun!

Offers

Easy for your team to create, hard for your guests to resist: send offers that fit, delight and sell.

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Auto Offer

Even more speed and time saved? With Auto Offer you can answer up to 7 out of 10 enquiries automatically.

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Upselling

You can sell extras at the hotel – or long before. With ReGuest you automate and maximise your upselling.

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MICE

With ReGuest you present your MICE services professionally and tailored to each target group, so you can significantly boost sales.

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