ReGuest ComOP

The Commercial Operating Platform for hotels

Guest communication, marketing, sales, guest experience and data in one central platform.

Integrations & MarketplaceIntegrations with PMS, IBE and channel manager, plus extensions from our partner network.Product UpdatesNewImprovements and new features.

Digital Marketing

Boost visibility and demand and lay the foundation for sales across the entire guest journey.

Sales

Send emotive, personalised offers and sell rooms and add-on services in a targeted way.

Guest App

Enhance the guest experience during the stay and boost your upselling success for the long term.

CRM

Stay in touch beyond the stay and bring guests back with newsletters and automated campaigns.

AT EVERY STAGE OF THE GUEST JOURNEY

Guest Communication

Communicate anytime, on every channel: simply, quickly and seamlessly.

Omnichannel Inbox Chatbot E-Mail WhatsApp & Socials

More for you

Testimonials

First-hand experiences: find out what users say about ReGuest.

Customer stories

Knowledge

Get news, tips and know-how on the top topics in hospitality.

Support & Partner

Get support and discover integrations and our partner network.

Company

Get to know us and find out about open positions and ReGuest shares.

Book a Demo

Platform

AI Agents

Solutions

Resources

Contact

The Commercial Operating Platform for hotelsGuest communication, marketing, sales, guest experience and data in one central platform.

Areas

01Digital MarketingOnline Marketing Campaign, Websites, SEO/GEO

02SalesOffers, Auto Offer, Upselling, MICE

03Guest AppGuest Directory, Order, Book, Rent, TV, Print

04CRMGuest profiles, CRM & Newsletter, Sales Automation, Business Intelligence

05Guest CommunicationOmnichannel Inbox, Chatbot, E-Mail, WhatsApp & Socials

01Integrations & Marketplace 02Product UpdatesNew

AI Agents

Open overview

ReGuest Intelligence

01ReGuest Intelligence

ReGuest Agents

01Data Agent 02Content Agent 03Guest Agent (CRIS)

Solutions

Open overview

Areas

01By Property TypeLeisure Hotel, Business Hotel, Campings, Multiproperty

02By RoleBenefit for management, Benefits for your team

03Specific SolutionsCorrespondence management, Newsletter Marketing, Hotel CRM, WhatsApp Newsletter, Omnichannel Inbox

Resources

Open overview

Areas

01TestimonialsCustomer stories

02KnowledgeBlog, Newsletter, Webinars, Guides & Whitepapers, Social Insights

03Support & PartnerFAQ, Contact account manager, Events, Partner Program, ReGuest for Developers, Istutional Partner, Partner Network

04CompanyOur story, The team, Our Offices, Careers, Mission & Vision, Investor Relations

Areas · 01

Digital Marketing

Boost visibility and demand and lay the foundation for sales across the entire guest journey.

Open overview

Solutions in this area

01Online Marketing Campaign 02Websites 03SEO/GEO

Areas · 02

Sales

Send emotive, personalised offers and sell rooms and add-on services in a targeted way.

Open overview

Solutions in this area

01Offers 02Auto Offer 03Upselling 04MICE

Areas · 03

Guest App

Enhance the guest experience during the stay and boost your upselling success for the long term.

Open overview

Solutions in this area

01Guest Directory 02Order, Book, Rent 03TV, Print

Areas · 04

CRM

Stay in touch beyond the stay and bring guests back with newsletters and automated campaigns.

Open overview

Solutions in this area

01Guest profiles 02CRM & Newsletter 03Sales Automation 04Business Intelligence

Areas · 05

Guest Communication

Communicate anytime, on every channel: simply, quickly and seamlessly.

Open overview

Solutions in this area

01Omnichannel Inbox 02Chatbot 03E-Mail 04WhatsApp & Socials

Solutions · 01

By Property Type

Tailor-made solutions for your property.

Pages in this area

01Leisure Hotel 02Business Hotel 03Campings 04Multiproperty

Solutions · 02

By Role

What ReGuest changes in practice for your management and your team.

Pages in this area

01Benefit for management 02Benefits for your team

Solutions · 03

Specific Solutions

For specific needs and areas.

Pages in this area

01Correspondence management 02Newsletter Marketing 03Hotel CRM 04WhatsApp Newsletter 05Omnichannel Inbox

Resources · 01

Testimonials

First-hand experiences: find out what users say about ReGuest.

Pages in this area

01Customer stories

Resources · 02

Knowledge

Get news, tips and know-how on the top topics in hospitality.

Pages in this area

01Blog 02Newsletter 03Webinars 04Guides & Whitepapers 05Social Insights

Resources · 03

Support & Partner

Get support and discover integrations and our partner network.

Pages in this area

01FAQ 02Contact account manager 03Events 04Partner Program 05ReGuest for Developers 06Istutional Partner 07Partner Network

Resources · 04

Company

Get to know us and find out about open positions and ReGuest shares.

Pages in this area

01Our story 02The team 03Our Offices 04Careers 05Mission & Vision 06Investor Relations

Book a Demo

Guest journey phase four

CRM.

Turn guest knowledge into loyalty.

ReGuest’s guest profiles store everything you need to respond to your guests’ wishes and win them over. Again and again.

Book a demo

100%

Personalisation
Based on guest profiles in the CRM

12x

More newsletter revenue
With WhatsApp as the sending channel

86%

Average open rate
For newsletters sent via WhatsApp

3,860+ hotels are already ReGuest fans

Personalise – sell

What does a CRM do for you?

No guest wants to feel like one of many. But to truly personalise, you need information: who is a guest travelling with, when, what do they enjoy? ReGuest stores this knowledge in profiles that become the basis for happy guests – and therefore more sales and loyalty.

To your advantage

With ReGuest, your guest is king.

Thanks to the CRM, you know which message will win over which guest at which moment – and you pick the right channel for it too. So sales run smoothly and guests come back, without laborious business plans and Excel sheets.

Your CRM gathers information automatically and makes it usable at any time: for personalised offers, communication, newsletters and more.

Personal content, personal channel: newsletters sent via WhatsApp reach guests directly – for twelve times the revenue.

From the guest information and data it collects, ReGuest can draw its own conclusions, launch targeted sales campaigns and bring guests back to you.

AI agents & Human Expertise

Get the most out of it

The CRM, the heart of your platform, offers countless ways to delight guests, sell better and save time. With AI agents and our team, you multiply them.

Content Agent

AI agent · Helps you write and translate newsletters.

Details →

Data Agent

AI agent · Analyses data and results in the background and gives you tips.

Details →

Guest Agent

AI agent · Answers guest questions in the newsletter and in Messenger.

Details →

Sell more

Human Expertise · Advice on sales and revenue along the guest journey.

More guest experience

Human Expertise · Advice for a better guest experience at every touchpoint.

Save more time

Human Expertise · Advice for more efficient processes and workflows in your team.

Your guest stays with you

Modules

Your CRM works along the entire guest journey – and ReGuest gives you every tool to stay on your guests’ minds and turn them, automatically too, into returning guests.

Guest profiles

They hold everything you learn about your guests along the guest journey and are the basis for more personalisation and more sales.

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CRM & Newsletter

In the CRM you can create segments with filters and reach only the right guests with the right message. Goodbye, scattergun approach!

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Sales Automation

Because ReGuest knows when guests last booked or what they like, it can send sales newsletters autonomously, following your rules.

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