Other news from the world of Re:Guest
Re:Guest Product Updates: October 2019
This was improved on your Re:Guest in October
In this series of articles, we want to show you in a transparent way how Re:Guest is evolving and what new features are on offer for you from month to month to enable you to constantly improve your room sales.
The new and improved Re:Guest Messenger
- Personal salutation of all guests
- Integration of emojis
- Display of new messages in speech bubbles
- Easier entry of longer texts
- Confirmation email with new design
- Text in the enquiry adapted to different accommodation categories
- Possibility of linking the enquiry to each area of the website – the room category or the offer that the guest has viewed will then be directly adopted into the enquiry

Other innovations
Back office
AutoPilot
Special offers
Analyses
Interfaces and integrations
- Comprehensive export options for enquiries and offers
AutoPilot
- Individual guests can be excluded from the autopilot functionality
- The new post-stay rating portal “TrustYou”
Special offers
- POIs can be hidden on the Google Map
Analyses
- Multi-property: Individual companies can be filtered in each evaluation
- The device and platform of the guest can also be filtered in each evaluation
- After sending an offer in PMS mode, the respective enquiry source is sent to Re:Guest
Interfaces and integrations
- Fast-track & Protel: Enquiry source will be automatically sent to ReGuest
- Dirs21: New interface for retrieving prices and availability
- ASA: Reconciliation marketing consent (GDPR)
- ASA: Possibility of not grouping rooms by room type
- Guestnet can be integrated as a widget in Re:Guest
The Re:Guest website messenger is getting better and better: Here come the emojis!
We invented the Re:Guest website messenger. Cool! It is the only tourism messenger available. Fantastic! And it gets even better. Perfect! Emojis and specific guest features were developed for you in October.