Re:Guest is fully accessible

News about the EU Accessibility Act


Barrier-free websites and a digital offering for everyone: that’s the goal of the Accessibility Act, which came into effect in the EU on 28.06.2025. Re:Guest is 100% compliant ✅ – find out what changes we've made in line with the directive!
🔍 What is the Accessibility Act?
The Accessibility Ac (updated "Legge Stanca" in Italy – South Tyrol, BFSG in Germany and BaFG in Austria) implements the European Accessibility Act (EAA) into national law. It requires companies to make their websites and digital services accessible. The goal 🎯: to ensure that people with disabilities have equal access to digital products and services.

👉 Learn more about the EU directive

What changed in Re:Guest?

Nothing for you as a user – except that you're now 100% compliant. We've made several adjustments to ensure that the platform, the Re:Guest Messenger, and the request and newsletter widgets are all accessible.
  • Improved keyboard navigation 💻
    The entire platform – including the Messenger – can now be operated using just the keyboard or alternative input devices. A mouse or touchpad is no longer required.

  • Enhanced screen reader support 🗣️
    ARIA attributes ensure a logical and clear page structure for screen readers. All interactive elements like links and buttons are correctly labeled and meaningfully described

  • Proper labeling of buttons, links and actions
    All interactive elements are semantically structured in HTML to ensure usability and accessibility.

  • Audible notification when Messenger loads 📨
    Once the Messenger is fully loaded, a screen reader announces an acoustic signal with the keyboard shortcut:
      • Windows / Linux: Shift + Alt + M 
      • macOS: Shift + Option + M

  • Accessible display of chat history 💬
    New messages are automatically detected and read aloud by the screen reader. The entire chat history is accessible and easy to understand.

What’s in it for you?
First and foremost, you're legally compliant ✔️. But more importantly, you ensure that all Re:Guest users – whether on your team or among your guests – have equal and accessible access to every feature. That’s how it should be!

What else is new?

🆕 Child age filter for newsletters

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