We developed Re:Guest so that you can sell more. Our aim is to continuously improve the software to offer you the most innovative product on the market, securing the best possible competitive advantage.
:WHAT MAKES
RE:GUEST
UNIQUE
Re:Guest is a unique software package for high performance sales that will delight your guests and keep your employees happy. Premium-quality offers from an aesthetic perspective and intelligent communication mechanisms provide your potential guests with an incentive to buy. Effective time and again throughout the entire guest journey!
Guest loyalty
Guest loyalty: automatic
Be close, create trust and loyalty. That’s what Re:Guest is there for. It recognises your guest on your website, addresses them personally and gives them the option to chat and view historical information and bookings directly. Without logging in!
This is how well thought-out guest loyalty works so that it is fun for everyone: you, your employees and your guest!
This is how well thought-out guest loyalty works so that it is fun for everyone: you, your employees and your guest!
Sales automation
Sell: at any time, without having to do anything
Re:Guest provides a virtual employee for reception with sales automation. It contacts your guests with the right theme and a personalised offer at just the right time.
Et voilà: the number of bookings increases, without you having to do anything!
Et voilà: the number of bookings increases, without you having to do anything!
Messenger
Communicate: in a modern and effective way
Re:Guest has a unique Instant Messenger. Apart from formal e-mail communication and selective notifications in the offer, this makes it possible to talk to your guest in an agile, straightforward way at any time.
You are communicating in a modern way with Re:Guest. Your guest also likes this!
You are communicating in a modern way with Re:Guest. Your guest also likes this!
Booking cockpit
Amaze: your guest will be surprised
The booking cockpit is a central location in Re:Guest Messenger that stores any guest communications, documents and bookings. Communication is automatic, your guest is always addressed personally and can keep track of everything.
This takes Re:Guest guest communications to the next level and increases bookings at the same time!
This takes Re:Guest guest communications to the next level and increases bookings at the same time!
Guest journey
Tempt your guests as you guide them: across all contact points
If you don’t keep going, you risk losing the guest. With Re:Guest and the practical Messenger, you can remain in touch with your guest beyond the stay itself. Across all digital contact points and extremely easily!
Your communication also stays consistent: always emotive, always fast and always automated.
Your communication also stays consistent: always emotive, always fast and always automated.
Personalisation
Add the personal touch: just like your guests want
Re:Guest automatically profiles your guests. At each point of contact, from the website to the offer, through to intelligent e-mails, your guest is addressed personally.
This comes across as authentic and gives them the feeling of being well looked-after.
This comes across as authentic and gives them the feeling of being well looked-after.
Sales-driven
Understanding: the software knows what you need
Every aspect of Re:Guest has always been developed with room sales in mind. All software modules are seamlessly integrated. The outcome: more sales along the entire guest journey and numerous options to adapt Re:Guest to your needs.
Sell more, sell more easily - Re:Guest makes this possible!
Sell more, sell more easily - Re:Guest makes this possible!
Typical Re:Guest!
Even more benefits
Consistent guest experience
Everything from one source
If you show character, your guest will remember you. Re:Guest ensures a unique, consistent presence, across all contact points in the guest journey. From the website to the offer through to the Messenger, everything is from one source, harmonious and adapted to your style. Your guests will be amazed!
Being ahead of the game is fun
Made for hoteliers:
no matter who you are
Holiday hotels
Regardless of your size and specialisation, Re:Guest brings fun to reception and more accommodation bookings. Guaranteed!
Small hotel businesses
Re:Guest even offers tailored solutions for smaller structures. It includes the whole benefits package, from the emotive offer, through automation, down to a professional website.
City hotels
As well as the revolutionary Re:Guest offer, all pre-stay and post-stay features and sales automation are particularly attractive for city hotels.
Hotel groups
With the Re:Guest Multi-Property solution, several hotels can be managed centrally. This means you can keep an eye on all buildings from one reception.
Campsites
The Re:Guest Camping Edition combines all of the holiday hotel features, precisely tailored to your needs in the camping sector.
Digital Concierge
Welcome salutation
On the day of arrival, your guest will receive a welcome email and access to their Digital Concierge. Guests who log into the internal WLAN will also be guided to the Digital Concierge.
Digital guest folder
The digital guest folder informs your guest about everything important for his stay. This way he can save himself the trip to the reception and at the same time he has the possibility to clarify questions via the messenger.
Integration of external services (widgets)
You can use widgets to supplement your digital guest folder with external information services, such as weather, excursion tips or transport options.
Covid-19-ready
When, if not now: A digital guest folder is practical, hygienic and meets current hygiene standards.
Service?
Of course:
Expert team
Personal, human, friendly and competent: our team of advisers, trainers and technical experts is always there for you. Grow together with us. Improving yourself is fun!
Onboarding
We help you with Re:Guest's technical set-up and show you how to use the best software for you. Our set-up process is tried and tested so that you can quickly increase your bookings.
Continuous support
Whether you need help again after many years or whether you’re completely new to the Re:Guest world: if you have questions, we have answers. Consistently good service is a top priority for us.
You will never have seen software like it
Re:Guest motivates you and your employees to sell more and break work records.
:IMPRESSED
Re:Guest not only delights guests, but hoteliers too. Will you be joining the fan club soon?
A picture says more than a thousand words! Re:Guest is appealing thanks to its lively and modern way of communicating, and the guest feels the holiday spirit right from the start.
Finally some attractive offers, which are also optimised for mobile! Since we have been using Re:Guest we have been getting a much higher response rate from our offers.
Our expectations were exceeded! Re:Guest offers us an efficient sales product that impresses with its optical design and easy handling.
With Re:Guest, we finally found the product we had been searching for: fast, simple, well thought out and flexible. Huge added value for the customer and for us. Recommendation? Yes, 100%!
Re:Guest allows you to easily and quickly create offers that are easy for anyone to learn.
Find out more:
This is how you can improve room sales even more.