I was born high up in the mountains 🏔️, where competition in the hotel business is at least as fierce as in the city. Good hotels 🏩 trust in me. Because personalized and automated communication with the guest always works. For more sales, less work and less staff at the reception 💸.
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ReGuest CRM
All guest communication in a single system, enabling more sales and truly personalized 1‑to‑1 marketing.
ReGuest Marketing
Re:Guest’s central hotel marketing system – one‑click content and automations for top performance.
ReGuest Guest App
A digital guest map for an unforgettable experience and targeted upselling during the stay.
ReGuest BI
The analytics and reporting tool for data‑driven decisions and a clearer overview of your operation.
Re:Guest Intelligence
ReGuest Agents
EVEN MORE SALES
My secret is 16 letters: RE:GUEST MESSENGER. Thanks to my Messenger, I can be with your guest every step of the way on the Guest Journey, from booking to check-out and beyond. Wow! That’s how you easily elevate your hotel sales to the next level. And: Absolutely no pain in the a**, since I am quickly and easily integrated thanks to many interfaces.
Sell more in 9 steps
What I can do? A lot. I facilitate your work and communication, bring you to peak performance and most notably: let you sell more. That’s how it works:
Step 01
Smooth Data Import
Interface instead of facing problems! With me, you can easily import booking data from other systems. I integrate quickly and easily into your system.
Step 02
Pre-Stay Upselling
I already message your guest before their arrival. Why? It’s simple: To entice them to book additional services. I choose which ones to offer them based on my automatically generated guest profile.
Step 03
Wish List as a Service Plus
Before your guest comes to visit, I can send them an automated wish list. This way, they can tell you beforehand, what wishes and preferences they have - like dietary habits or room make-up. No need to grumble afterwards. They will like it, I’m sure.
Step 04
No Open Questions
Any questions? Your guests can contact your reception team anytime via messenger and WhatsApp. Formal email correspondence? Ugh, totally old school. Better to use a direct, simple, and informal style of communication via messenger and WhatsApp. Communicating is just as easy for your guest as it is for you reception team.
Step 05
Online Check-in
In the pre-stay phase, I become a real gentleman. During the online check-in, I ask for all the important data of your guest and their fellow travelers even before departure. I let them upload all the travel documents for themselves and their companions before their arrival and let them accept the house rules. All done, all easy!
Step 06
Digital Concierge
It’s showtime! On their day of arrival, I greet your guests with a welcome email and give them access to their Digital Concierge. This guest folder will inform them about everything important during their stay: From the weather forecast, through excursion tips, to information about internal and external services. A run to the reception? Unnecessary.
Step 07
Online Check-out
Say what? Already our last day? When it’s time to say farewell, I contact your guest and instruct him on how to conveniently pay his bills online… And again, I saved you some work!
Step 08
More Post-Stay Sales
After the stay is before the next! Thanks to Sales Automation, I don’t save on personalized booking incentives even after your guest’s departure. They only receive sales messages that match their profile. More conversions guaranteed.
Step 09
Revolutionary Newsletters
Using my module Sales Campaigns, you can generate newsletters with just a few clicks. You personalize them based on the guest profile and thereby increase the chance of a new booking. The guest can choose their preferred channel themselves (email or WhatsApp). And: The risk of landing in spam is reduced by almost 100% thanks to a CSA certificate. Go figure!
HOTEL CRM
Boost your sales revenue!
Knowledge as the starting point for sales success: That’s what makes my Hotel CRM so extraordinary. Get my products and I promise you: you'll never miss a sales opportunity again.
CRM: GUEST COMMUNICATION
Always connected
Got all channels under control? Whether you're emailing guests, chatting on your website, through Facebook and Instagram or using WhatsApp –my Messenger 📨 brings it all together.You’ll use just one inbox, have access to all guest history, and communicate effortlessly 24/7 – in multiple languages, automatically, and in a sales-effective way.
Learn moreInterfaces and marketplace
With me, your data stream flows smoothly. I connect easily and happily with your hotel management program or your IBE. This means you can import important data and information with just one click, while saving time and energy.
Discover my interfaces