WHATSAPP NEWSLETTERS

The Re:Guest CRM stores guest data based on booking behavior. You can use this data to easily create a separate newsletter for each target group. For example, you can send a newsletter only to summer guests, skiers, couples without kids or vegetarians. Sending tailored messages not only ensures maximum relevance for the recipient but also increases guest loyalty and the likelihood of a repeat booking.

There’s no better time to invite a guest to make an inquiry than when their interest has just been sparked by your newsletter. You can easily integrate a guided request form into your newsletters. A bot then leads the potential guest step by step to the perfect room - and to booking! For the guest, the inquiry process within the newsletter is simple, smooth and attractive. It not only makes the booking process easier but also increases the chance of conversion by reducing steps and keeping the guest’s attention.

When a guest receives your message on WhatsApp and clicks "Read More," the newsletter opens up. Say goodbye to boring text formats: your newsletter becomes an actual chat with speech bubbles and dots indicating that a user is "typing." Your guest can reply directly in the chat - a feature that encourages bookings. With Re:Guest, you’ll be way ahead of traditional hotel newsletters.

Using WhatsApp for sending newsletters is 100% GDPR-compliant. Sales Campaigns automatically handle guest consent before sending promotional messages, ensuring that your guests receive newsletters only with their explicit approval. This way, you guarantee data protection and maximum privacy.