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ONE INBOX. TOTAL CONTROL.

EMAILS, WHATSAPP, GUEST CHAT, CHATBOT, NEWSLETTER,...

The more communication channels you use, the more complicated it gets. And the harder it is to find information and remember your guests' preferences and needs. IS IT? Not with the Omnichannel Inbox from Re:Guest. Finally, you can use a single inbox for all interactions, no matter which communication channel they come from.
BENEFITS FOR YOUR TEAM

My control center, your efficiency

From emails to WhatsApp, I bring all your communication channels together and boost your team's efficiency with smart automations and easy-to-use features that keep you three steps ahead of the competition. Work smarter, sell easier!
Omnichannel Inbox
Omnichannel Inbox

All messages in one place

I gather all your guest communications from different channels - emails, website messenger, WhatsApp - all in one place 📥, turning your inbox into a clear to-do list. Your entire communication is perfectly organized, nothing slips through the cracks and thanks to task assignment and more, your work becomes much easier.
Collaboration
Collaboration

Teamwork made easy

With me, you can assign messages to specific team members or departments, ensuring guest inquiries and questions are handled efficiently 🤝. The unified inbox allows any team member to step in, so your guests can count on full support, even if someone’s out. This way, you effortlessly ensure a top-notch guest experience.
Archivio ospiti
Guest archive

Guest data always at hand

With me, all your guest data 🗂️ is safely stored. I provide you with a detailed and organized archive of guest data, which you can use to enhance and personalize your service like a pro.

Integrated Artificial Intelligence

Did you know? Re:Guest is the most advanced hotel CRM based on artificial intelligence, the Re:Guest Intelligence. And that means something. You can use AI 24/7 across all areas of the Re:Guest Guest Communication Platform, including the Omnichannel Inbox. You’re free to decide when, how, and for what purpose you tap into AI.
Chatbot
Chatbot CR:IS

The first virtual hotel employee

Your AI colleague CR:IS suggests responses, replies automatically and forwards messages if they're outside his scope. He accurately interprets guest intentions and takes appropriate actions based on your set rules. In short, your first virtual employee supports the front desk team 24/7, taking tasks off their plate and freeing up time for other important duties.
Traduttore e scrittore
Translator and writer

Text Editor Assistant

What else can your AI colleague do? Create text from scratch or edit, shorten and expand it. Of course, he also translates like a pro: CR:IS "speaks" fluent English, German, Italian, French, Dutch, Spanish, Romanian and Russian.
BENEFITS FOR YOUR GUESTS

A seamless Guest Experience like never before

With me, you communicate quickly, personally and automatically. And your guests? They get to enjoy a unique and seamless Guest Experience from booking to check-out. Wow, wow, wow!
Multi-Channel Messenger
Multi-Channel Messenger

Communication across multiple channels 💬

With me, you can chat with your guests in a modern way 🤳, wherever they are: on the website, in an offer or on WhatsApp. Your guests can reach out anytime through their preferred channel. It's a perk they’ll absolutely love.
Cockpit di prenotazione
Booking Cockpit

All communication history in one place

All guest correspondence, every request and every booking, both past 🗓️ and future, are accessible in one place. Through the Re:Guest Messenger, your guests can access all the information anytime.

:My communication channels: your guest has the choice.

Website
Messenger

The website is where your guest spends the most time. Start the conversation with your guest even before the stay, improve the guest experience ⚡ and increase your team's efficiency.
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WhatsApp

Of course, I have also integrated the guests' favorite channel into my system. Communication via WhatsApp promises a 12 times higher conversation rate 💸 compared to traditional communication channels.
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What’s behind the most advanced Hotel CRM on the market

Guest communication is the foundation of my AI-based hotel CRM - and it makes me unique. Each of my four products is a performance guarantee on its own, but the true potential is revealed when you use them all together.

Guest
Communication

All channels in one place: this is how communication that excites and sells works.
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Sales
Cycle

Sales made easy: I leverage every revenue opportunity along the guest journey.
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Marketing
Cycle

Newsletters with added value: I turn guests into fans and fill occupancy gaps.
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AI
Chatbot

Your first virtual colleague: CR:IS is available 24/7 for your guests.
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