Re:Guest Release #Summer23

Your feedback has become my new features: this functionality has been highly anticipated and requested by numerous Re:Guest users. With this feature, you can automatically include multiple rate 💸 options for each room type, such as free cancellation price, early booking price, half-board price, prepaid price, etc. Previously, each rate option corresponded to a room variant, but now all rate options are automatically and clearly shown under the same room variant.

(Free and automatic activation – cannot be activated with ASA, AIDA, Casablanca, Elite and Protel)

Two-Factor Authentication (2FA) is a cybersecurity 🔒 method that provides additional security for your Re:Guest account. The main goal of 2FA is to make unauthorized access more difficult for potential attackers, ensuring the security of your personal information and hotel-related data.Two-Factor Authentication is managed through an app like Google Authenticator or Microsoft Authenticator. Every time you want to access your account 💻 using the password, you also enter a six-digit numeric code provided by the app. This also creates a log that allows you to keep track of how many times, when, and from which device you logged in. 

(Free and activation upon request)

When a guest 🤵‍ sends a message in the web messenger of a hotel group's website or initiates a guided request in the newsletter sent by Sales Campaigns, they are automatically asked which hotel within the group they want to send 📲 the message or request to. For guests, this means the advantage of being able to view all conversations organized by hotel in an orderly manner. The benefit is even greater for your hotels: each message is sent directly to the corresponding hotel. There is no longer a need to sort, copy, and forward messages to the correct hotel. This means time ⌛ savings and less work!

(Free and activation upon request)

Previously, bookings from the ASA system were imported via .csv files. Now, the import into the Re:Guest system happens automatically. As a result, bookings from those who did not book through Re:Guest will also enter the system, providing them with all marketing activities and communications along the entire guest journey.

(Free and activation upon request for ASA users)

The loading speed of the web messenger on your website is now even 🔄 faster! Thanks to the optimizations of the website messenger, your website can now achieve a higher ⬆️ score in Google Page Speed Insights.

(Optimizations to improve the performance of Re:Guest are always ongoing, free, and available to everyone)