Re:Guest Release #Summer22

More emotion for your guests, more time for you! Re:Guest has come up with fantastic new functionalities for the Release #Summer22. As always, the goal is to make reception work easier, to speed up processes and to fundamentally improve the guest experience from the first contact.

The special thing about our Release #Summer22 is that the impetus for the two biggest innovations, Multi Offers and the improved Image Manager, came from none other than our customers. Listening and implementing has always been our key to adapting Re:Guest to the reality of everyday hotel life.

And: the activation of the Release novelties is automatic and free of charge!

:Image Manager

It has never been so easy to manage your Re:Guest image archive. From now on, you can easily upload new images, create different formats for your offer templates, filter images and assign them to an album or copy them from one template to another with one click... And that's not all!

Flawless image management

Simultaneous upload of up to 50 images and logos
Images are automatically available in 3 formats and can be cropped
Update and replace images with one click (for all offer templates)
Automatic detection of poor image quality and duplicates
Filter function by image name for an easy search

(Free and automatic activation)

:Multi Offers

Do you know the situation? It's high season and you receive several requests for the same period. Whether you are fully booked or not, you have to respond to each one individually. Not with Re:Guest, because with Multi Offers you write a response and send it to as many recipients as you like with one click.

Multiple offers with one click

List of open requests grouped according to the requested period
Fast processing of requests by copying an already created offer
Cancellations can be sent in bundles
Also works for multi-property hotels and with WhatsApp

(Free and automatic activation – cannot be activated with ASA, AIDA, Casablanca, Elite and Protel)

Ongoing optimisations: small but mighty

It's not just the big new releases that make everyday reception more pleasant and the guest experience more emotional. Several small adjustments ensure that you are always informed and your guest is well looked after.

Sales Campaigns optimisations

Newsletter novelties

Just like all the other functionalities, Sales Campaigns, our revolutionary newsletter tool, is constantly evolving. The trigger mail can now be designed more appealingly thanks to new templates and the newsletter arouses more emotions.

3 new trigger mail templates with and without images
Possibility to display the contents of the newsletter as teasers
More personalised display of the newsletter in Messenger
More emotional display of the newsletter on desktop thanks to a background image and enlarged Messenger window

(Free and automatic activation)

E-mail di notifica per gli utenti Re:Guest

Email notifications for Re:Guest users

Always informed

Re:Guest stays active beyond working hours! Even if a receptionist is offline, they can always stay up to date thanks to the new email notifications.

Possibility to define offline notifications per Re:Guest user
Re:Guest users are informed about all events and news, even if they are not online

(Free and automatic activation)