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The Commercial Operating Platform for hotelsGuest communication, marketing, sales, guest experience and data in one central platform.

Areas

01Digital MarketingOnline Marketing Campaign, Websites, SEO/GEO
02SalesOffers, Auto Offer, Upselling, MICE
03Guest AppGuest Directory, Order, Book, Rent, TV, Print
04CRMGuest profiles, CRM & Newsletter, Sales Automation, Business Intelligence
05Guest CommunicationOmnichannel Inbox, Chatbot, E-Mail, WhatsApp & Socials

More

01Integrations & Marketplace02Product UpdatesNew

AI Agents

Open overview

ReGuest Intelligence

01ReGuest Intelligence

ReGuest Agents

01Data Agent02Content Agent03Guest Agent (CRIS)

Solutions

Open overview

Areas

01By Property TypeLeisure Hotel, Business Hotel, Campings, Multiproperty
02By RoleBenefit for management, Benefits for your team
03Specific SolutionsCorrespondence management, Newsletter Marketing, Hotel CRM, WhatsApp Newsletter, Omnichannel Inbox

Resources

Open overview

Areas

01TestimonialsCustomer stories
02KnowledgeBlog, Newsletter, Webinars, Guides & Whitepapers, Social Insights
03Support & PartnerFAQ, Contact account manager, Events, Partner Program, ReGuest for Developers, Istutional Partner, Partner Network
04CompanyOur story, The team, Our Offices, Careers, Mission & Vision, Investor Relations

Areas · 01

Digital Marketing

Boost visibility and demand and lay the foundation for sales across the entire guest journey.
Open overview

Solutions in this area

01Online Marketing Campaign02Websites03SEO/GEO

Areas · 02

Sales

Send emotive, personalised offers and sell rooms and add-on services in a targeted way.
Open overview

Solutions in this area

01Offers02Auto Offer03Upselling04MICE

Areas · 03

Guest App

Enhance the guest experience during the stay and boost your upselling success for the long term.
Open overview

Solutions in this area

01Guest Directory02Order, Book, Rent03TV, Print

Areas · 04

CRM

Stay in touch beyond the stay and bring guests back with newsletters and automated campaigns.
Open overview

Solutions in this area

01Guest profiles02CRM & Newsletter03Sales Automation04Business Intelligence

Areas · 05

Guest Communication

Communicate anytime, on every channel: simply, quickly and seamlessly.
Open overview

Solutions in this area

01Omnichannel Inbox02Chatbot03E-Mail04WhatsApp & Socials

Solutions · 01

By Property Type

Tailor-made solutions for your property.

Pages in this area

01Leisure Hotel02Business Hotel03Campings04Multiproperty

Solutions · 02

By Role

What ReGuest changes in practice for your management and your team.

Pages in this area

01Benefit for management02Benefits for your team

Solutions · 03

Specific Solutions

For specific needs and areas.

Pages in this area

01Correspondence management02Newsletter Marketing03Hotel CRM04WhatsApp Newsletter05Omnichannel Inbox

Resources · 01

Testimonials

First-hand experiences: find out what users say about ReGuest.

Pages in this area

01Customer stories

Resources · 02

Knowledge

Get news, tips and know-how on the top topics in hospitality.

Pages in this area

01Blog02Newsletter03Webinars04Guides & Whitepapers05Social Insights

Resources · 03

Support & Partner

Get support and discover integrations and our partner network.

Pages in this area

01FAQ02Contact account manager03Events04Partner Program05ReGuest for Developers06Istutional Partner07Partner Network

Resources · 04

Company

Get to know us and find out about open positions and ReGuest shares.

Pages in this area

01Our story02The team03Our Offices04Careers05Mission & Vision06Investor Relations
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E-MAILS JOIN REGUEST

WORK MORE EFFICIENTLY WITH OUTLOOK – THANKS TO REGUEST INTELLIGENCE
An omnichannel inbox for all channels: by connecting with Outlook, I can transfer all messages and inquiries from known and new guests into my Hotel CRM, so you can continue communication seamlessly. Gather all guest data and ongoing conversations in one place without manual effort; for unknown potential guests, new profiles are even created automatically.
ReGuest Email Channel: Request your free demo now

Outlook has never been this smart.

Connect your email communication channel with me to have the Copilot automatically draft email replies and transfer inquiries, guest data, and conversations directly into my hotel CRM. This way, you have a complete overview of all guest communication and data in a single 📪 omnichannel inbox.
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OUTLOOK MEETS REGUEST

Synchronize messages and guest inquiries

All conversations managed in Outlook can be forwarded directly to my ReGuest Hotel CRM, allowing you to continue 💬 communication as usual. If the guest's message includes an availability inquiry, my artificial intelligence detects all relevant information and transfers it to the CRM. An offer (even automatic) can then be generated immediately.The advantage? Manage communication from all channels in one inbox (omnichannel), saving you time and effort. ⏳
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SPEED & CONTROL

Let the Copilot write your replies

For all incoming emails in your Outlook inbox, the AI-based Copilot suggests ✍️ precise replies that you can use at the press of a button to continue communication on ReGuest (automatically). If desired, you can modify the replies before sending: shorten, improve, adapt to your style, or have them professionally translated into multiple languages.
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EVERYTHING FOR MORE PERSONALIZATION

Synchronize and automatically create guest profiles

Every time an email arrives in Outlook, your email channel connects live with ReGuest. This allows me to provide all the information you have about the guest – if already profiled in the system. Access data such as booking history, previous inquiries, received offers, and preferences 🧘🏽‍♀️ to offer tailored and personalized service. If the guest is new, I’ll automatically create a profile with their data. 🗂️
Omnichannel Inbox

ONE INBOX FOR EVERYTHING

What you’ve always dreamed of is now a reality: with my omnichannel inbox, manage all messages and conversations from your communication channels in one place. Email, WhatsApp, or Messenger: messages arrive in your inbox, organized like a handy to-do list. Never search or forget anything again.
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VIRTUAL EMPLOYEE

Do more with CRIS

Add CRIS to your team, the first virtual hotel employee available 24/7 for your guests, ready to answer any question and collaborate with your team. With CRIS in the email channel, guest communication reaches a new level: CRIS accesses the hotel’s knowledge base to provide precise and detailed responses, forwarding specific requests to the respective team (e.g., Spa).
Discover more

Find out more:

This is how you can improve room and MICE sales even more.

Channel WhatsApp

Of course, I have also integrated the guests' favorite channel into my system. Communication via WhatsApp promises a 12 times higher conversion rate 💸 compared to traditional communication channels.
Read more

Channel Website
Messenger

The website is where your guest spends the most time. Start the conversation with your guest even before the stay, improve the guest experience ⚡ and increase your team's efficiency.
Learn more

AI
Chatbot

Your first virtual colleague: CRIS is available 24/7 for your guests.
Learn more