Creating and sending an offer requires significant effort, and it's easy to overlook details. Since every offer should be tailored, a lot of time is spent analyzing the guest profile, carefully selecting images and texts, and performing final reviews. The result? Time and resources are wasted even before the offer reaches the recipient.

Segmenting guest data plays a key role in this process. It enables hoteliers to personalize communication based on guests' preferences, behavior, and booking history. Every interaction can become an opportunity to build guest loyalty, enhance their experience, and increase booking likelihood.

There’s one promise I’ll always keep: with me, you’re three steps ahead. With the upcoming Release Winter '24, you’ll get exclusive features that no one else offers, from Copilot in Outlook to a high-performing virtual assistant, and the most emotional offer yet.