Re:Guest Product Updates: October 2019

This was improved on your Re:Guest in October

In this series of articles, we want to show you in a transparent way how Re:Guest is evolving and what new features are on offer for you from month to month to enable you to constantly improve your room sales.

The new and improved Re:Guest Messenger

  • Personal salutation of all guests
  • Integration of emojis
  • Display of new messages in speech bubbles
  • Easier entry of longer texts
  • Confirmation email with new design
  • Text in the enquiry adapted to different accommodation categories 
  • Possibility of linking the enquiry to each area of the website – the room category or the offer that the guest has viewed will then be directly adopted into the enquiry 

Other innovations

Back office
  • Comprehensive export options for enquiries and offers


  • Individual guests can be excluded from the autopilot functionality
  • The new post-stay rating portal “TrustYou”

Special offers

  • POIs can be hidden on the Google Map

  • Multi-property: Individual companies can be filtered in each evaluation 
  • The device and platform of the guest can also be filtered in each evaluation 
  • After sending  an offer in PMS mode, the respective enquiry source is sent to Re:Guest 

Interfaces and integrations
  • Fast-track & Protel: Enquiry source will be automatically sent to ReGuest
  • Dirs21: New interface for retrieving prices and availability
  • ASA: Reconciliation marketing consent (GDPR)
  • ASA: Possibility of not grouping rooms by room type
  • Guestnet can be integrated as a widget in Re:Guest

The Re:Guest website messenger is getting better and better: Here come the emojis! 

We invented the Re:Guest website messenger. Cool! It is the only tourism messenger available. Fantastic! And it gets even better. Perfect! Emojis and specific guest features were developed for you in October.
Share it with your friends!

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