How you can manage to stay on the ball after your guests' stay, keep in touch and encourage further bookings and additional sales? It's simple: with our "Postseller" module. It contains effective sales automation as well as our Sales Campaigns newsletters that revolutionise all the ones you’ve ever seen.
:Your virtual employees
The future is often closer than you think. Re:Guest is already two steps ahead and is revolutionising room sales.
Booking behaviour
Finally use your wealth of data
Re:Guest saves your guests’ booking behaviour: request period, number of people, preferences, booking period, room selection and much more. The resulting profiles serve as a template to address guests in a targeted way and to encourage them to book with tailored incentives.
Automation logic
Sell based on clear rules
Re:Guest observes definable rules when contacting your guests directly. The many configuration options allow your virtual employee to improve the way it responds and integrate well into your reception team.
Control & Analyses
Visibly better - the dashboard proves it!
Your virtual employee doesn’t need a seat at reception, but does leave a trace everywhere it goes. Dashboards and reports show you measures already implemented and planned and successes and goals achieved, so that you can keep track. Re:Guest gives you performance, but also with control!
:Sales Campaigns
Security and trustworthy data thanks to an ALL-IN-ONE system. An easy and quick creation of newsletters thanks to Re:Guest’s tips and templates. The certainty of reaching exactly the right contacts thanks to communication via WhatsApp, auto-segmented mailing lists and the CSA certificate – newsletters that end up in spam are now a distant memory.
Multichannel: WhatsApp & E-Mail
Put your guests and their expectations at the center of your communication. Re:Guest gives you the possibility to connect with your guests via WhatsApp. The more channels you use, the more you show your guests that you know them. And the better the results are that you achieve!
Conversational
A way of communication that is three steps ahead of the traditional hotel newsletter: a simple mail turns into a conversation in Re:Guest Messenger. Re:Guest allows you to provide your guests only with information they are interested in, improving the guest experience and drastically reducing the time gap to your next booking.
Sales Focused
A simple and clear design, a set of templates for inspiration and a mailing list that auto-segments to deliver the right message to the right person. Re:Guest has developed a new communication model with a single goal: more sales success for you.
:INCREASE SALES
Minimal effort, great success - this is how you increase your sales with Re:Guest Selection.
Targeted bookings by period and themes:
Segmentation
You filter your guests based on the previous year’s bookings and segment them by theme, language, country and number of nights they stayed. You take out guests who have already booked.
Preparation
You then prepare a message using the Re:Guest offer templates. You can write one blanket text or personalise this for each recipient.
Mailing
Then, all you have to do is set when the message should be sent. Your guest will receive an offer that is in line with their exact interests. This increases the chances of booking.
Targeted bookings by enquiry period:
Target group definition
You filter out all guests who have made an enquiry or a booking at a certain point in time.
Preparation
You then prepare a message using the Re:Guest offer templates. You can write one blanket text or personalise this for each recipient.
Mailing
Then, all you have to do is set when the message should be sent. Your guest will receive an offer that corresponds with the exact period of time they last made an enquiry or a booking. This increases the chances of booking.
Find out more:
This is how you can improve room sales even more.