THE ON‑STAY EXPERIENCE FOR MODERN HOTELS

REGUEST GUEST APP
Inform, order, book, and rent — all from a single app during the stay. Powered by orderando technology (Part of the ReGuest Group), you deliver a complete guest experience and unlock strong upselling potential that sustainably boosts your revenue.

Guests Always Informed

Guest Map

The digital guest directory gathers all essential information: hotel services, schedules, restaurant offers, excursion tips, and important updates. Always accessible on the guest’s smartphone - no app download required.

One‑Tap Ordering

Food & Beverage

From instant poolside orders to next‑day breakfast pre‑ordering - guests place F&B requests directly from their smartphone. This boosts satisfaction, increases revenue, and reduces workload for your service team.

Experience & Explore

Activities

Guided hikes, e‑bike rental, yoga sessions, or sports facilities - guests book activities and rental services directly through the app. Automatic availability management, participant lists, and resource coordination give you full control.

Pure Relaxation

Wellness

Massages, beauty treatments, private spa sessions, or wellness packages - guests book everything in just a few clicks. Smart availability management coordinates staff and rooms via an innovative backoffice.

Shop on the Go

Shop

Souvenirs, regional products, hotel items - guests order shop products conveniently before checkout. Items are added to the digital cart and can be adjusted until a few hours before departure. Less reception work, more revenue.

Effortless Charging

E‑Power

E-cars can be recharged via QR code. Costs are automatically recorded and charged directly to the room.

Check-out without waiting

Self Check‑out & Pay

Open the room bill in the app, optionally add minibar items, leave a tip, pay - done.The invoice is automatically closed in your PMS and sent to the guest via email.Your guests simply return the key and can leave immediately.This reduces the workload at the front desk and speeds up the check‑out process.

Rental & Reservations

Resources

E‑bikes, sports facilities, tables, private spa time - guests reserve all resources directly from the app. Automatic availability management organizes time slots and capacity while giving you complete oversight.

Key Benefits

💰 More Upselling Revenue

Every order is a direct booking - no requests, no follow‑ups. Everything is automatically charged: more revenue without increasing workload.

⏱️ Time Savings Through Smart Workflows

Orders, slips, charges… everything runs automatically. You define the rules. No errors, no unwanted orders outside service hours.

🤝 Reduced Workload for Your Team

Fewer recurring questions, fewer reception visits, more time for true hospitality.

Stronger Together

ReGuest and orderando: A Perfect Match

The orderando Guest Experience (Part of the ReGuest Group) fits seamlessly into the ReGuest ecosystem: on-stay services meet pre‑stay marketing, CRM, and Business Intelligence. All systems are fully synchronized, and guest data flows effortlessly - enabling personalized communication throughout the entire guest journey and truly data-driven decisions.

Great alone, unbeatable together.

Each Re:Guest product is powerful on its own, but reaches its full potential inside the complete ecosystem: shared data, smart automations and one seamless workflow to grow your hotel faster.

Customer Relationship

More than contact management: communicate seamlessly and sell smarter.

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Digital Marketing

Content and automations: maximum online performance for maximum revenue.

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Business Intelligence

Data collected intelligently: make the right decisions.

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