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4*S FRITZ LAUTERBAD in the Black Forest: guest communication and feedback, seamlessly intertwined
In the Best Practice of FRITZ LAUTERBAD, a wellness & design hotel in the Black Forest, host Steffen Schilling shares his experience with ReGuest and Customer Alliance. What he values most is that both the Hotel CRM and the reputation management software – just like him – put the guest at the very center. “A true added value!”
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WhatsApp quick actions in the Omnichannel Inbox
With Re:Guest’s unified inbox, you can keep all your guest communication in one place 📥.For the WhatsApp channel 📱 there are now new quick-access buttons, such as writing replies with AI support or quickly inserting a greeting and signature.

More direct bookings with the free Booking Link
For a while now, Re:Guest has given you the possibility to not only guide your guests during their request, but also to lead them directly to booking – via the Messenger chat and your Newsletters.All you need to do is activate the free Booking Link! 🔗