Platform
AI Agents
Solutions
Resources
The Commercial Operating Platform for hotelsGuest communication, marketing, sales, guest experience and data in one central platform.

Areas

01Digital MarketingOnline Marketing Campaign, Websites, SEO/GEO
02SalesOffers, Auto Offer, Upselling, MICE
03Guest AppGuest Directory, Order, Book, Rent, TV, Print
04CRMGuest profiles, CRM & Newsletter, Sales Automation, Business Intelligence
05Guest CommunicationOmnichannel Inbox, Chatbot, E-mail, WhatsApp & Socials

More

Solutions

Open overview

Areas

01By Property TypeLeisure Hotel, Business Hotel, Campings, Multiproperty
02By RoleBenefit for management, Benefits for your team
03Specific SolutionsCorrespondence management, Newsletter Marketing, Hotel CRM, WhatsApp Newsletter, Omnichannel Inbox

Resources

Open overview

Areas

01TestimonialsCustomer stories
02KnowledgeBlog, Newsletter, Webinars, Guides & Whitepapers, Social Insights
03Support & PartnerFAQ, Contact account manager, Events, Partner Program, ReGuest for Developers, Institutional Partner, Partner Network
04CompanyOur story, The team, Our Offices, Careers, Mission & Vision, Investor Relations

Areas · 01

Digital Marketing

Boost visibility and demand and lay the foundation for sales across the entire guest journey.
Open overview

Solutions in this area

Areas · 02

Sales

Send emotive, personalised offers and sell rooms and add-on services in a targeted way.
Open overview

Solutions in this area

Areas · 03

Guest App

Enhance the guest experience during the stay and boost your upselling success for the long term.
Open overview

Solutions in this area

Areas · 04

CRM

Stay in touch beyond the stay and bring guests back with newsletters and automated campaigns.
Open overview

Solutions in this area

Areas · 05

Guest Communication

Communicate anytime, on every channel: simply, quickly and seamlessly.
Open overview

Solutions in this area

Solutions · 01

By Property Type

Tailor-made solutions for your property.

Pages in this area

Solutions · 02

By Role

Benefits for hotel management and the front desk team.

Pages in this area

Solutions · 03

Specific Solutions

For specific needs and areas.

Pages in this area

Resources · 01

Testimonials

First-hand experiences: find out what users say about ReGuest.

Pages in this area

Resources · 02

Knowledge

Get news, tips and know-how on the top topics in hospitality.

Pages in this area

Resources · 03

Support & Partner

Get support and discover integrations and our partner network.

Pages in this area

Resources · 04

Company

Get to know us and find out about open positions and ReGuest shares.

Pages in this area

 

Release #Spring24: We launched a world innovation.

Spring always brings freshness. But this year it also brings a world novelty: CRIS

10.04.2024
CRIS is the first virtual hotel collaborator that answers your guests' questions, collaborates with his human colleagues and increases your direct bookings. On top of that, we have added two more new features, one of which is free. Both make your work safer and more efficient every day.



1. CR:IS, your first virtual collaborator


CR:IS is the virtual hotel collaborator based on OpenAI's ChatGPT technology, assisting guests and the hotel team 24/7. It answers guests' questions autonomously and correctly, handles even the most complex requests and integrates seamlessly into the Re:Guest guest journey, from the website to communication via WhatsApp.

CR:IS also knows how to work in a team: he forwards conversations and assigns tasks to human colleagues when he doesn't know what to say to a guest's question.

What is more, he is an excellent salesman, in fact, without being pushy, he uses every opportunity to lead the potential guest towards a booking request.

 

Watch the video 👇 and click here to discover more
2. 2-Factor-Authenticator with Microsoft access

For a new level of security of your data in Re:Guest, we have introduced the 2-Factor-Authenticator with Microsoft access. This feature ensures that only authorised users can access sensitive information, giving you peace of mind and protection. And more.


Check out the details
Release #Spring24
3. Task Assignment

Task management and communication between hotel departments have never been easier: with our new feature you can assign specific tasks to team members (and other hotel teams) easily, optimising workflows and improving collaboration within your hotel.


Find out more
Release #Spring24

RELEASE #SPRING24

Want to find out more about what's new in the #Spring24 release?

Share it with your friends!


Are you looking for more?

Other news from the world of Re:Guest