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The Commercial Operating Platform for hotelsGuest communication, marketing, sales, guest experience and data in one central platform.

Areas

01Digital MarketingOnline Marketing Campaign, Websites, SEO/GEO
02SalesOffers, Auto Offer, Upselling, MICE
03Guest AppGuest Directory, Order, Book, Rent, TV, Print
04CRMGuest profiles, CRM & Newsletter, Sales Automation, Business Intelligence
05Guest CommunicationOmnichannel Inbox, Chatbot, E-mail, WhatsApp & Socials

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Human Expertise

Our team advises, implements and supports you along the entire guest journey.
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Solutions

Areas

01By Property TypeLeisure Hotel, Business Hotel, Campings, Multiproperty
02By RoleBenefit for management, Benefits for your team
03Specific SolutionsCorrespondence management, Newsletter Marketing, Hotel CRM, WhatsApp Newsletter, Omnichannel Inbox

Resources

Areas

01TestimonialsCustomer stories
02KnowledgeBlog, Newsletter, Webinars, Guides & Whitepapers, Social Insights
03Support & PartnerFAQ, Contact account manager, Events, Partner Program, ReGuest for Developers, Institutional Partner, Partner Network
04CompanyOur story, The team, Our Offices, Careers, Mission & Vision, Investor Relations

Areas · 01

Digital Marketing

Boost visibility and demand and lay the foundation for sales across the entire guest journey.
Open overview

Solutions in this area

Areas · 02

Sales

Send emotive, personalised offers and sell rooms and add-on services in a targeted way.
Open overview

Solutions in this area

Areas · 03

Guest App

Enhance the guest experience during the stay and boost your upselling success for the long term.
Open overview

Solutions in this area

Areas · 04

CRM

Stay in touch beyond the stay and bring guests back with newsletters and automated campaigns.
Open overview

Solutions in this area

Areas · 05

Guest Communication

Communicate anytime, on every channel: simply, quickly and seamlessly.
Open overview

Solutions in this area

Solutions · 01

By Property Type

Tailor-made solutions for your property.

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Solutions · 02

By Role

Benefits for hotel management and the front desk team.

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Solutions · 03

Specific Solutions

For specific needs and areas.

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Resources · 01

Testimonials

First-hand experiences: find out what users say about ReGuest.

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Resources · 02

Knowledge

Get news, tips and know-how on the top topics in hospitality.

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Resources · 03

Support & Partner

Get support and discover integrations and our partner network.

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Resources · 04

Company

Get to know us and find out about open positions and ReGuest shares.

Pages in this area

 

Automated Offers, with Full Control in Your Hands

Precise Offers for More Effective Sales

05.08.2026

Automation is one of the greatest assets for hotels, but only when you remain in control. That’s exactly how Auto Offer by ReGuest works: inquiries are answered automatically with an offer, while you decide what happens when the requested rate is unavailable.


Alternative Dates with Auto Offer or a Manual Team Response?

Until now, whenever the requested rate was unavailable, Auto Offer automatically sent an offer with alternative dates. If this approach works for you, you can continue using it as is. Alternatively, you can change the setting.In that case, Auto Offer will not respond to requests for unavailable rates. Instead, these inquiries will be assigned to your team, allowing them to provide a personalized response.

A Small Detail That Can Make a Big Difference in Sales
If you want to maximize your hotel's room sales potential, every detail matters. The new Auto Offer setting gives you the freedom to process inquiries in a standardized way or respond to each one with a completely personalized approach. For more precise offers that are even more likely to be booked!
What Was Auto Offer Again?
With Auto Offer by ReGuest, you can automatically respond to up to 7 out of 10 inquiries without lifting a finger.Automation is especially suitable for standard inquiries, such as requests for two guests without comments or special requirements. Based on the rules you define, these inquiries are automatically filtered and matched with a suitable offer that is indistinguishable from one created manually. For maximum efficiency in inquiry management, shorter waiting times, and an outstanding guest experience from the very first interaction!

ReGuest Auto Offer

Automatically Respond to 7 out of 10 Inquiries 💪

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