Platform
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The Commercial Operating Platform for hotelsGuest communication, marketing, sales, guest experience and data in one central platform.

Areas

01Digital MarketingOnline Marketing Campaign, Websites, SEO/GEO
02SalesOffers, Auto Offer, Upselling, MICE
03Guest AppGuest Directory, Order, Book, Rent, TV, Print
04CRMGuest profiles, CRM & Newsletter, Sales Automation, Business Intelligence
05Guest CommunicationOmnichannel Inbox, Chatbot, E-mail, WhatsApp & Socials

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Solutions

Open overview

Areas

01By Property TypeLeisure Hotel, Business Hotel, Campings, Multiproperty
02By RoleBenefit for management, Benefits for your team
03Specific SolutionsCorrespondence management, Newsletter Marketing, Hotel CRM, WhatsApp Newsletter, Omnichannel Inbox

Resources

Open overview

Areas

01TestimonialsCustomer stories
02KnowledgeBlog, Newsletter, Webinars, Guides & Whitepapers, Social Insights
03Support & PartnerFAQ, Contact account manager, Events, Partner Program, ReGuest for Developers, Institutional Partner, Partner Network
04CompanyOur story, The team, Our Offices, Careers, Mission & Vision, Investor Relations

Areas · 01

Digital Marketing

Boost visibility and demand and lay the foundation for sales across the entire guest journey.
Open overview

Solutions in this area

Areas · 02

Sales

Send emotive, personalised offers and sell rooms and add-on services in a targeted way.
Open overview

Solutions in this area

Areas · 03

Guest App

Enhance the guest experience during the stay and boost your upselling success for the long term.
Open overview

Solutions in this area

Areas · 04

CRM

Stay in touch beyond the stay and bring guests back with newsletters and automated campaigns.
Open overview

Solutions in this area

Areas · 05

Guest Communication

Communicate anytime, on every channel: simply, quickly and seamlessly.
Open overview

Solutions in this area

Solutions · 01

By Property Type

Tailor-made solutions for your property.

Pages in this area

Solutions · 02

By Role

Benefits for hotel management and the front desk team.

Pages in this area

Solutions · 03

Specific Solutions

For specific needs and areas.

Pages in this area

Resources · 01

Testimonials

First-hand experiences: find out what users say about ReGuest.

Pages in this area

Resources · 02

Knowledge

Get news, tips and know-how on the top topics in hospitality.

Pages in this area

Resources · 03

Support & Partner

Get support and discover integrations and our partner network.

Pages in this area

Resources · 04

Company

Get to know us and find out about open positions and ReGuest shares.

Pages in this area

 

ReGuest is fully accessible

News about the EU Accessibility Act

24.07.2025

Barrier-free websites and a digital offering for everyone: that’s the goal of the Accessibility Act, which came into effect in the EU on 28.06.2025. ReGuest is 100% compliant ✅ – find out what changes we've made in line with the directive!
🔍 What is the Accessibility Act?
The Accessibility Ac (updated "Legge Stanca" in Italy – South Tyrol, BFSG in Germany and BaFG in Austria) implements the European Accessibility Act (EAA) into national law. It requires companies to make their websites and digital services accessible. The goal 🎯: to ensure that people with disabilities have equal access to digital products and services.

👉 Learn more about the EU directive

What changed in Re:Guest?

Nothing for you as a user – except that you're now 100% compliant. We've made several adjustments to ensure that the platform, the Re:Guest Messenger, and the request and newsletter widgets are all accessible.
  • Improved keyboard navigation 💻
    The entire platform – including the Messenger – can now be operated using just the keyboard or alternative input devices. A mouse or touchpad is no longer required.

  • Enhanced screen reader support 🗣️
    ARIA attributes ensure a logical and clear page structure for screen readers. All interactive elements like links and buttons are correctly labeled and meaningfully described

  • Proper labeling of buttons, links and actions
    All interactive elements are semantically structured in HTML to ensure usability and accessibility.

  • Audible notification when Messenger loads 📨
    Once the Messenger is fully loaded, a screen reader announces an acoustic signal with the keyboard shortcut:
      • Windows / Linux: Shift + Alt + M 
      • macOS: Shift + Option + M

  • Accessible display of chat history 💬
    New messages are automatically detected and read aloud by the screen reader. The entire chat history is accessible and easy to understand.

What’s in it for you?
First and foremost, you're legally compliant ✔️. But more importantly, you ensure that all Re:Guest users – whether on your team or among your guests – have equal and accessible access to every feature. That’s how it should be!

What else is new?

🆕 Child age filter for newsletters

Share it with your friends!


Are you looking for more?

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