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The Commercial Operating Platform for hotelsGuest communication, marketing, sales, guest experience and data in one central platform.

Areas

01Digital MarketingOnline Marketing Campaign, Websites, SEO/GEO
02SalesOffers, Auto Offer, Upselling, MICE
03Guest AppGuest Directory, Order, Book, Rent, TV, Print
04CRMGuest profiles, CRM & Newsletter, Sales Automation, Business Intelligence
05Guest CommunicationOmnichannel Inbox, Chatbot, E-mail, WhatsApp & Socials

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Solutions

Open overview

Areas

01By Property TypeLeisure Hotel, Business Hotel, Campings, Multiproperty
02By RoleBenefit for management, Benefits for your team
03Specific SolutionsCorrespondence management, Newsletter Marketing, Hotel CRM, WhatsApp Newsletter, Omnichannel Inbox

Resources

Open overview

Areas

01TestimonialsCustomer stories
02KnowledgeBlog, Newsletter, Webinars, Guides & Whitepapers, Social Insights
03Support & PartnerFAQ, Contact account manager, Events, Partner Program, ReGuest for Developers, Institutional Partner, Partner Network
04CompanyOur story, The team, Our Offices, Careers, Mission & Vision, Investor Relations

Areas · 01

Digital Marketing

Boost visibility and demand and lay the foundation for sales across the entire guest journey.
Open overview

Solutions in this area

Areas · 02

Sales

Send emotive, personalised offers and sell rooms and add-on services in a targeted way.
Open overview

Solutions in this area

Areas · 03

Guest App

Enhance the guest experience during the stay and boost your upselling success for the long term.
Open overview

Solutions in this area

Areas · 04

CRM

Stay in touch beyond the stay and bring guests back with newsletters and automated campaigns.
Open overview

Solutions in this area

Areas · 05

Guest Communication

Communicate anytime, on every channel: simply, quickly and seamlessly.
Open overview

Solutions in this area

Solutions · 01

By Property Type

Tailor-made solutions for your property.

Pages in this area

Solutions · 02

By Role

Benefits for hotel management and the front desk team.

Pages in this area

Solutions · 03

Specific Solutions

For specific needs and areas.

Pages in this area

Resources · 01

Testimonials

First-hand experiences: find out what users say about ReGuest.

Pages in this area

Resources · 02

Knowledge

Get news, tips and know-how on the top topics in hospitality.

Pages in this area

Resources · 03

Support & Partner

Get support and discover integrations and our partner network.

Pages in this area

Resources · 04

Company

Get to know us and find out about open positions and ReGuest shares.

Pages in this area

 

Release Week – Spring 25

Overview of the New Features

23.05.2025
My gang and I, we don’t follow trends. We define them.To make sure you stay ahead – as always – and get the most out of me as the most intelligent Hotel CRM, we’ve fine-tuned new features and optimized key areas. Get ready for the brand-new Booking Link and a ReGuest Messenger like you’ve never seen before.


🔗 Booking Link in the Re:Guest Messenger
(Free activation available on request)

From now on, your (future) guests can not only start a guided inquiry in my Messenger, they can also make a guided booking. Here’s how it works: after clicking on “Book now”, the guest selects the desired dates, followed by the number of nights and persons. With a click on “Show booking options”, the guest is automatically redirected to your website or booking engine, with all details already filled in. One last click on the preferred option and the vacation is booked! Your guests will love the new feature, and so will you. The easier the process, the more bookings you get!
Release Week – Spring 25
📧 Booking Link in the newsletter
(Free activation available on request)

The new Booking Link isn’t limited to the Messenger. You can now integrate it into your Re:Guest newsletters too. This creates additional booking incentives and makes it even easier for guests to choose you. For more direct bookings and more revenue!

🤖 AI Chatbot CR:IS assists with booking
(Free activation available on request)

AI Chatbot CR:IS can now too use the new Booking Link. Until now, it could only guide guests through the inquiry process, now it can support the entire booking process. After CR:IS collects the preferred dates and number of guests, it takes them straight to the booking page or booking engine. This makes CR:IS an even stronger sales assistant, charmingly selling your rooms – the direct way.

💬 Optimized Re:Guest Messenger
(Free and automatic activation)

As part of the Re:Guest Release Week Spring 25, we’ve also redesigned my Messenger for hotel-guest-communication, to make it more user-friendly and intuitive. The most important buttons – like the one to switch to WhatsApp – are now positioned at the top and pinned in the toolbar. The next step in the guest journey (e.g. “Online Check-In”) is always visible via the “Your upcoming vacation” button. Design and navigation have been improved too: for example, the inquiry window now opens directly within the Messenger.
Release Week – Spring 25
More to come
The next Release Week is just around the corner! Keep your eyes open – I’ll be back soon to surprise you with more great updates.

Activate your new Booking Link now 🔗 
Share it with your friends!


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