Platform
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The Commercial Operating Platform for hotelsGuest communication, marketing, sales, guest experience and data in one central platform.

Areas

01Digital MarketingOnline Marketing Campaign, Websites, SEO/GEO
02SalesOffers, Auto Offer, Upselling, MICE
03Guest AppGuest Directory, Order, Book, Rent, TV, Print
04CRMGuest profiles, CRM & Newsletter, Sales Automation, Business Intelligence
05Guest CommunicationOmnichannel Inbox, Chatbot, E-mail, WhatsApp & Socials

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Solutions

Open overview

Areas

01By Property TypeLeisure Hotel, Business Hotel, Campings, Multiproperty
02By RoleBenefit for management, Benefits for your team
03Specific SolutionsCorrespondence management, Newsletter Marketing, Hotel CRM, WhatsApp Newsletter, Omnichannel Inbox

Resources

Open overview

Areas

01TestimonialsCustomer stories
02KnowledgeBlog, Newsletter, Webinars, Guides & Whitepapers, Social Insights
03Support & PartnerFAQ, Contact account manager, Events, Partner Program, ReGuest for Developers, Institutional Partner, Partner Network
04CompanyOur story, The team, Our Offices, Careers, Mission & Vision, Investor Relations

Areas · 01

Digital Marketing

Boost visibility and demand and lay the foundation for sales across the entire guest journey.
Open overview

Solutions in this area

Areas · 02

Sales

Send emotive, personalised offers and sell rooms and add-on services in a targeted way.
Open overview

Solutions in this area

Areas · 03

Guest App

Enhance the guest experience during the stay and boost your upselling success for the long term.
Open overview

Solutions in this area

Areas · 04

CRM

Stay in touch beyond the stay and bring guests back with newsletters and automated campaigns.
Open overview

Solutions in this area

Areas · 05

Guest Communication

Communicate anytime, on every channel: simply, quickly and seamlessly.
Open overview

Solutions in this area

Solutions · 01

By Property Type

Tailor-made solutions for your property.

Pages in this area

Solutions · 02

By Role

Benefits for hotel management and the front desk team.

Pages in this area

Solutions · 03

Specific Solutions

For specific needs and areas.

Pages in this area

Resources · 01

Testimonials

First-hand experiences: find out what users say about ReGuest.

Pages in this area

Resources · 02

Knowledge

Get news, tips and know-how on the top topics in hospitality.

Pages in this area

Resources · 03

Support & Partner

Get support and discover integrations and our partner network.

Pages in this area

Resources · 04

Company

Get to know us and find out about open positions and ReGuest shares.

Pages in this area

 

Release #Spring23: Welcome, Re:Guest AI

27.06.2023
The whole world 🌏 is talking about ChatGPT - and I know how to use it to your advantage. In addition to that, the release #Summer23 brings five more new features: free 💸 yet incredibly useful.



1. Re:Guest AI: New opportunities with ChatGPT


Artificial Intelligence (AI) and ChatGPT are on everyone's lips 👄. The whole world 🌏 is discussing how AI can be sensibly and safely integrated into our daily lives. And most importantly, how we can benefit from it. Naturally, I have delved into the subject as well: from now on, I am interfaced with ChatGPT 3.5 by OpenAI, giving you the ability to unlock 🔓 a lot of potential.

Here's what you can achieve in just a few seconds:

  • Create high-quality ⬆️ texts from scratch - in all the languages supported by me.
  • Optimize texts with a simple mouse click: shorten them, lengthen them, adapt the writing style, correct grammar, and more.
  • Translate texts like a professional: for the past two years, I have been using DeepL, one of the best current translation services, also based on artificial intelligence.

 



Watch the video 👇 and click here to discover more
2. Automatic selection of mutiple rate options

The long-awaited ⏳ and requested feature is finally here! From now on, you can automatically include multiple tariff options for each room type in your offers. For example, for each room type, you can display the price 💰 for free cancellation, the price for early booking, with half-board, for prepayment, etc.



Watch the video 👇 and click here to discover more
3. Two-Factor Authentication for increased security

Two-factor authentication is an additional security layer for your Re:Guest system. By activating it, you make unauthorized access more difficult and protect 🔒 your personal information and hotel data.



Watch the video 👇 and click here to discover more

4. Interfaces: Importing bookings from ASA to Re:Guest

Previously, bookings from the ASA system were imported via .csv files. Now, the import into the Re:Guest system happens automatically, and booking data can be used for various marketing activities.



5. Optimization of Google PageSpeed Insights scores

The loading speed 🔄 of Re:Guest websites has been optimized, resulting in better scores in Google PageSpeed Insights evaluations.



6. Re:Guest (Website) Messenger for hotel groups

Requests or inquiries sent via the Re:Guest Web Messenger no longer need to be manually sorted and 📲 forwarded. The user 🤵 can specify in advance to which hotel within the group they want to send the message or inquiry, simply by clicking on one of the buttons that appear automatically in response to their message. This saves time and simplifies reception work.



Watch the video 👇 and click here to discover more

RELEASE #SUMMER23

Want to find out more about what's new in the release #Summer23?

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