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The Commercial Operating Platform for hotelsGuest communication, marketing, sales, guest experience and data in one central platform.

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01Digital MarketingOnline Marketing Campaign, Websites, SEO/GEO
02SalesOffers, Auto Offer, Upselling, MICE
03Guest AppGuest Directory, Order, Book, Rent, TV, Print
04CRMGuest profiles, CRM & Newsletter, Sales Automation, Business Intelligence
05Guest CommunicationOmnichannel Inbox, Chatbot, E-mail, WhatsApp & Socials

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01By Property TypeLeisure Hotel, Business Hotel, Campings, Multiproperty
02By RoleBenefit for management, Benefits for your team
03Specific SolutionsCorrespondence management, Newsletter Marketing, Hotel CRM, WhatsApp Newsletter, Omnichannel Inbox

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01TestimonialsCustomer stories
02KnowledgeBlog, Newsletter, Webinars, Guides & Whitepapers, Social Insights
03Support & PartnerFAQ, Contact account manager, Events, Partner Program, ReGuest for Developers, Institutional Partner, Partner Network
04CompanyOur story, The team, Our Offices, Careers, Mission & Vision, Investor Relations

Areas · 01

Digital Marketing

Boost visibility and demand and lay the foundation for sales across the entire guest journey.
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Areas · 02

Sales

Send emotive, personalised offers and sell rooms and add-on services in a targeted way.
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Areas · 03

Guest App

Enhance the guest experience during the stay and boost your upselling success for the long term.
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Areas · 04

CRM

Stay in touch beyond the stay and bring guests back with newsletters and automated campaigns.
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Areas · 05

Guest Communication

Communicate anytime, on every channel: simply, quickly and seamlessly.
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Solutions · 01

By Property Type

Tailor-made solutions for your property.

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Solutions · 02

By Role

Benefits for hotel management and the front desk team.

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Solutions · 03

Specific Solutions

For specific needs and areas.

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Resources · 01

Testimonials

First-hand experiences: find out what users say about ReGuest.

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Resources · 02

Knowledge

Get news, tips and know-how on the top topics in hospitality.

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Resources · 03

Support & Partner

Get support and discover integrations and our partner network.

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Resources · 04

Company

Get to know us and find out about open positions and ReGuest shares.

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Release #Summer22:
Speed up your reception

Your feedback, our features

11.07.2022
The wishes of our customers, which we have directly transformed into two major innovations, several small optimisations and one goal: more emotion for the guest, more time for you!

More emotion for the guest, more time for you!



The best Image Manager Re:Guest ever had


The innovations in the area of image management were requested directly by Re:Guest users. It is important to us to continuously adapt our sales software to your everyday life.

Thus, it is now possible to upload up to 50 images and logos at the same time and for all languages. The image files are automatically grouped into three formats and can also be cropped manually. A new filter makes it possible to filter images by name, and they can also be organised in albums. Picture galleries for the offers can be created, modified and reused in a flash. In addition, Re:Guest automatically checks the quality of uploaded images, recognises and merges duplicates.

You have never managed your images so efficiently!


Multi Offers: the fastest digital booking assistant ever


It has probably happened to you before: The Christmas weeks are coming up, dozens of guests request for the same period and you have to answer each request individually. How tedious.

Re:Guest has been working on a solution for the last few months and has found it with "Multi Offers". The new function allows you to filter out the same and similar requests and reply to them at the same time. You can send a rejection with alternative holiday dates as well as an offer to several recipients at the same time.This way you avoid mistakes and need much less time.

In return, you can invest your time in writing an emotional, appealing and effective message.


Ongoing optimisations: small but effective


It's not just the big new releases that make everyday reception more pleasant and the guest experience more emotional. Several small adjustments ensure that you are always informed and your guest is well looked after.

For the Sales Campaigns trigger mails, there are three new templates with and without images and with the option of integrating teasers for the content. The newsletter itself is now even more personal, with "something it typing" bubbles and a photo of the sender. On desktop, the messenger field is significantly larger and a photo in the background adds more emotion.

All Re:Guest users can now receive e-mail notifications and stay up to date even without being online. The email notifications inform them about everything that is happening in their absence and help them to keep track of everything.


Want to know more about the #Summer22 release? Click here and discover the news in detail!

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