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The Commercial Operating Platform for hotelsGuest communication, marketing, sales, guest experience and data in one central platform.

Areas

01Digital MarketingOnline Marketing Campaign, Websites, SEO/GEO
02SalesOffers, Auto Offer, Upselling, MICE
03Guest AppGuest Directory, Order, Book, Rent, TV, Print
04CRMGuest profiles, CRM & Newsletter, Sales Automation, Business Intelligence
05Guest CommunicationOmnichannel Inbox, Chatbot, E-mail, WhatsApp & Socials

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Solutions

Open overview

Areas

01By Property TypeLeisure Hotel, Business Hotel, Campings, Multiproperty
02By RoleBenefit for management, Benefits for your team
03Specific SolutionsCorrespondence management, Newsletter Marketing, Hotel CRM, WhatsApp Newsletter, Omnichannel Inbox

Resources

Open overview

Areas

01TestimonialsCustomer stories
02KnowledgeBlog, Newsletter, Webinars, Guides & Whitepapers, Social Insights
03Support & PartnerFAQ, Contact account manager, Events, Partner Program, ReGuest for Developers, Institutional Partner, Partner Network
04CompanyOur story, The team, Our Offices, Careers, Mission & Vision, Investor Relations

Areas · 01

Digital Marketing

Boost visibility and demand and lay the foundation for sales across the entire guest journey.
Open overview

Solutions in this area

Areas · 02

Sales

Send emotive, personalised offers and sell rooms and add-on services in a targeted way.
Open overview

Solutions in this area

Areas · 03

Guest App

Enhance the guest experience during the stay and boost your upselling success for the long term.
Open overview

Solutions in this area

Areas · 04

CRM

Stay in touch beyond the stay and bring guests back with newsletters and automated campaigns.
Open overview

Solutions in this area

Areas · 05

Guest Communication

Communicate anytime, on every channel: simply, quickly and seamlessly.
Open overview

Solutions in this area

Solutions · 01

By Property Type

Tailor-made solutions for your property.

Pages in this area

Solutions · 02

By Role

Benefits for hotel management and the front desk team.

Pages in this area

Solutions · 03

Specific Solutions

For specific needs and areas.

Pages in this area

Resources · 01

Testimonials

First-hand experiences: find out what users say about ReGuest.

Pages in this area

Resources · 02

Knowledge

Get news, tips and know-how on the top topics in hospitality.

Pages in this area

Resources · 03

Support & Partner

Get support and discover integrations and our partner network.

Pages in this area

Resources · 04

Company

Get to know us and find out about open positions and ReGuest shares.

Pages in this area

 

Re:Guest Product Updates: July 2020

Continuous improvements on your Re:Guest

24.07.2020
We have been working on the many new features of Auto Reception over the last few months to give you the best possible support when you reopen. Nevertheless there are continuous improvements in your Re:Guest.

Direct input of the bookings

You would like to enter bookings in Re:Guest without creating an offer before, in order to use the functionalities of Pre-, Post-Stay and Auto Reception also for all guests who did not book via Re:Guest? From now on this is possible via the new quick entry mask for bookings. Your employees save valuable time. High Sales - High Fun!

Other innovations

Offers
You want to create offers for direct enquiries with highest priority? Now you can filter the requests by source (channel).
 
Online check-in
List of open Online Check-Ins under Guest Archive.
 
Analysis
We have added a filter by "type of guest" to the statistics of the Website Messenger.
 
GDPR
From now on you can set in Re:Guest that birthday greetings are only sent to guests, who have explicitly agreed to the use of data for email marketing.
 
Messenger
We have optimized the Messenger bubbles. Your guests will only receive the latest notifications and can therefore concentrate fully on the current steps in the Guest Journey.
 
Interfaces
Vioma Clearing Station: Push of bookings with several room occupancies in different time periods
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