Platform
AI Agents
Solutions
Resources
The Commercial Operating Platform for hotelsGuest communication, marketing, sales, guest experience and data in one central platform.

Areas

01Digital MarketingOnline Marketing Campaign, Websites, SEO/GEO
02SalesOffers, Auto Offer, Upselling, MICE
03Guest AppGuest Directory, Order, Book, Rent, TV, Print
04CRMGuest profiles, CRM & Newsletter, Sales Automation, Business Intelligence
05Guest CommunicationOmnichannel Inbox, Chatbot, E-mail, WhatsApp & Socials

More

Solutions

Open overview

Areas

01By Property TypeLeisure Hotel, Business Hotel, Campings, Multiproperty
02By RoleBenefit for management, Benefits for your team
03Specific SolutionsCorrespondence management, Newsletter Marketing, Hotel CRM, WhatsApp Newsletter, Omnichannel Inbox

Resources

Open overview

Areas

01TestimonialsCustomer stories
02KnowledgeBlog, Newsletter, Webinars, Guides & Whitepapers, Social Insights
03Support & PartnerFAQ, Contact account manager, Events, Partner Program, ReGuest for Developers, Institutional Partner, Partner Network
04CompanyOur story, The team, Our Offices, Careers, Mission & Vision, Investor Relations

Areas · 01

Digital Marketing

Boost visibility and demand and lay the foundation for sales across the entire guest journey.
Open overview

Solutions in this area

Areas · 02

Sales

Send emotive, personalised offers and sell rooms and add-on services in a targeted way.
Open overview

Solutions in this area

Areas · 03

Guest App

Enhance the guest experience during the stay and boost your upselling success for the long term.
Open overview

Solutions in this area

Areas · 04

CRM

Stay in touch beyond the stay and bring guests back with newsletters and automated campaigns.
Open overview

Solutions in this area

Areas · 05

Guest Communication

Communicate anytime, on every channel: simply, quickly and seamlessly.
Open overview

Solutions in this area

Solutions · 01

By Property Type

Tailor-made solutions for your property.

Pages in this area

Solutions · 02

By Role

Benefits for hotel management and the front desk team.

Pages in this area

Solutions · 03

Specific Solutions

For specific needs and areas.

Pages in this area

Resources · 01

Testimonials

First-hand experiences: find out what users say about ReGuest.

Pages in this area

Resources · 02

Knowledge

Get news, tips and know-how on the top topics in hospitality.

Pages in this area

Resources · 03

Support & Partner

Get support and discover integrations and our partner network.

Pages in this area

Resources · 04

Company

Get to know us and find out about open positions and ReGuest shares.

Pages in this area

 

Re:Guest Product Updates: August 2020

This was improved on your Re:Guest in August

01.09.2020
Also in August some new features were implemented to improve Re:Guest continuously and to support you better in selling rooms.

Advanced settings for your Sales Automation

Do you want to activate Sales Automation only for certain travel periods or deactivate it for travel periods that are already well booked? Now possible with the new Sales Automation settings.

More improvements

Online payments
In addition to the information of the individual transactions, the key data of the credit card (type, expiry date and last 3 digits) are now also displayed in the backend.

Tax number for guests from Italy
If the feature is active, guests from Italy will be asked for their tax number during online payment and online check-in. This allows you to collect all data for the electronic invoice in advance.

IBE import of confirmed bookings
The booking import from the following systems now supports the import of already confirmed bookings, without the need to create an offer in Re:Guest first:
  • Kognitiv
  • Vioma Clearing Station
  • Simple Booking

Direct entry of bookings without price
Via the quick entry mask it is now possible to enter bookings without price, if the feature is active.

Optimisation of the e-mail for booking confirmation
The e-mail for booking confirmation has been extended with Microdata. Thus, all important information of the booking is available for tools such as Gmail Trips and can be interpreted correctly.

Ongoing performance optimisations

Your Re:Guest is now even faster and working is even more fun.

Interfaces
We have implemented interfaces with the following 2 new partners:
  • Welcome Passepartout
  • 5 Stelle PMS
Share it with your friends!


Are you looking for more?

Other news from the world of Re:Guest