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The Commercial Operating Platform for hotelsGuest communication, marketing, sales, guest experience and data in one central platform.

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01Digital MarketingOnline Marketing Campaign, Websites, SEO/GEO
02SalesOffers, Auto Offer, Upselling, MICE
03Guest AppGuest Directory, Order, Book, Rent, TV, Print
04CRMGuest profiles, CRM & Newsletter, Sales Automation, Business Intelligence
05Guest CommunicationOmnichannel Inbox, Chatbot, E-mail, WhatsApp & Socials

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01By Property TypeLeisure Hotel, Business Hotel, Campings, Multiproperty
02By RoleBenefit for management, Benefits for your team
03Specific SolutionsCorrespondence management, Newsletter Marketing, Hotel CRM, WhatsApp Newsletter, Omnichannel Inbox

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01TestimonialsCustomer stories
02KnowledgeBlog, Newsletter, Webinars, Guides & Whitepapers, Social Insights
03Support & PartnerFAQ, Contact account manager, Events, Partner Program, ReGuest for Developers, Institutional Partner, Partner Network
04CompanyOur story, The team, Our Offices, Careers, Mission & Vision, Investor Relations

Areas · 01

Digital Marketing

Boost visibility and demand and lay the foundation for sales across the entire guest journey.
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Areas · 02

Sales

Send emotive, personalised offers and sell rooms and add-on services in a targeted way.
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Areas · 03

Guest App

Enhance the guest experience during the stay and boost your upselling success for the long term.
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Areas · 04

CRM

Stay in touch beyond the stay and bring guests back with newsletters and automated campaigns.
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Areas · 05

Guest Communication

Communicate anytime, on every channel: simply, quickly and seamlessly.
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Solutions · 01

By Property Type

Tailor-made solutions for your property.

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Solutions · 02

By Role

Benefits for hotel management and the front desk team.

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Solutions · 03

Specific Solutions

For specific needs and areas.

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Resources · 01

Testimonials

First-hand experiences: find out what users say about ReGuest.

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Resources · 02

Knowledge

Get news, tips and know-how on the top topics in hospitality.

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Resources · 03

Support & Partner

Get support and discover integrations and our partner network.

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Resources · 04

Company

Get to know us and find out about open positions and ReGuest shares.

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Re:Guest Product Updates: April 2021

This was improved on your Re:Guest

20.04.2021
Over the last few months we have received a lot of feedback and have been constantly working on features and improvements to make your Re:Guest even better.

Connect your Re:Guest Messenger directly to WhatsApp

Re:Guest stands for simple and uncomplicated communication with your guests. With the quick access to WhatsApp directly in Re:Guest Messenger, your guests can now get in touch with you even faster and easier.

More improvements

Messenger preview in the backend
To save even more time when entering your content, a preview of the Re:Guest Messenger is now available in the backend. This ensures a lot of high fun even when entering data.


Simplified verification in Re:Guest Messenger

Verifying your guests' data is now even easier. Email address and phone number can now be verified in one step, so that your guests can easily access all their travel data in Re:Guest Messenger.


Emotional messages for an even more efficient Multi PreStay

Introduce your hotel to your guests with emotional messages before they arrive.
Re:Guest Multi PreStay makes it possible.


Online payment for all your guests

You can now control the type of online payment via the booking conditions. Your guests can either pay the deposit directly online or alternatively only deposit their credit card details as security. Of course, everything is 100% secure and transparent in cooperation with many payment providers.

Real data also for bookings via booking.com
We have improved the online check-in so that your guests who have booked through booking.com can now leave their correct email address. This gives you the opportunity to stay in touch with all your guests in the future.

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