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The Commercial Operating Platform for hotelsGuest communication, marketing, sales, guest experience and data in one central platform.

Areas

01Digital MarketingOnline Marketing Campaign, Websites, SEO/GEO
02SalesOffers, Auto Offer, Upselling, MICE
03Guest AppGuest Directory, Order, Book, Rent, TV, Print
04CRMGuest profiles, CRM & Newsletter, Sales Automation, Business Intelligence
05Guest CommunicationOmnichannel Inbox, Chatbot, E-mail, WhatsApp & Socials

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Solutions

Open overview

Areas

01By Property TypeLeisure Hotel, Business Hotel, Campings, Multiproperty
02By RoleBenefit for management, Benefits for your team
03Specific SolutionsCorrespondence management, Newsletter Marketing, Hotel CRM, WhatsApp Newsletter, Omnichannel Inbox

Resources

Open overview

Areas

01TestimonialsCustomer stories
02KnowledgeBlog, Newsletter, Webinars, Guides & Whitepapers, Social Insights
03Support & PartnerFAQ, Contact account manager, Events, Partner Program, ReGuest for Developers, Institutional Partner, Partner Network
04CompanyOur story, The team, Our Offices, Careers, Mission & Vision, Investor Relations

Areas · 01

Digital Marketing

Boost visibility and demand and lay the foundation for sales across the entire guest journey.
Open overview

Solutions in this area

Areas · 02

Sales

Send emotive, personalised offers and sell rooms and add-on services in a targeted way.
Open overview

Solutions in this area

Areas · 03

Guest App

Enhance the guest experience during the stay and boost your upselling success for the long term.
Open overview

Solutions in this area

Areas · 04

CRM

Stay in touch beyond the stay and bring guests back with newsletters and automated campaigns.
Open overview

Solutions in this area

Areas · 05

Guest Communication

Communicate anytime, on every channel: simply, quickly and seamlessly.
Open overview

Solutions in this area

Solutions · 01

By Property Type

Tailor-made solutions for your property.

Pages in this area

Solutions · 02

By Role

Benefits for hotel management and the front desk team.

Pages in this area

Solutions · 03

Specific Solutions

For specific needs and areas.

Pages in this area

Resources · 01

Testimonials

First-hand experiences: find out what users say about ReGuest.

Pages in this area

Resources · 02

Knowledge

Get news, tips and know-how on the top topics in hospitality.

Pages in this area

Resources · 03

Support & Partner

Get support and discover integrations and our partner network.

Pages in this area

Resources · 04

Company

Get to know us and find out about open positions and ReGuest shares.

Pages in this area

 

Re:Guest Product Updates: December 2019

This was improved on your Re:Guest in December

18.12.2019
Also in December some new features were implemented to improve Re:Guest continuously and to support you better in selling rooms.

More info in the Re:Guest Dashboard

Since our new Dashboard was very well received by many Re:Guest users, we have extended it with the following boxes:

  • Number of bookings (occupancy rate) and country of origin of guests arriving in the current month
  • List of the top 10 open offers
  • Average processing time of offers in the last 30 days

More improvements

Guest profiling
  • For the seasons, the assigned offer templates are now displayed at a glance. In addition, it is now possible to carry out a direct mass assignment of the offer templates.
  • The guest can also be profiled in the event of a cancellation
 
Website Messenger
  • The guided booking request in the Website Messenger has been optimized so that the selected accommodation type is now automatically adopted in the other texts.
 
The offer
  • If desired, the subtotals can now also be displayed in the proposal
  • In addition to the map, the route planner can also be activated
 
Online payment
  • The guest can pay the deposit directly online via the new Hogast payment button
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