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The Commercial Operating Platform for hotelsGuest communication, marketing, sales, guest experience and data in one central platform.

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01Digital MarketingOnline Marketing Campaign, Websites, SEO/GEO
02SalesOffers, Auto Offer, Upselling, MICE
03Guest AppGuest Directory, Order, Book, Rent, TV, Print
04CRMGuest profiles, CRM & Newsletter, Sales Automation, Business Intelligence
05Guest CommunicationOmnichannel Inbox, Chatbot, E-Mail, WhatsApp & Socials

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01By Property TypeLeisure Hotel, Business Hotel, Campings, Multiproperty
02By RoleBenefit for management, Benefits for your team
03Specific SolutionsCorrespondence management, Newsletter Marketing, Hotel CRM, WhatsApp Newsletter, Omnichannel Inbox

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02KnowledgeBlog, Newsletter, Webinars, Guides & Whitepapers, Social Insights
03Support & PartnerFAQ, Contact account manager, Events, Partner Program, ReGuest for Developers, Istutional Partner, Partner Network
04CompanyOur story, The team, Our Offices, Careers, Mission & Vision, Investor Relations

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Sales

Send emotive, personalised offers and sell rooms and add-on services in a targeted way.
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Guest App

Enhance the guest experience during the stay and boost your upselling success for the long term.
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CRM

Stay in touch beyond the stay and bring guests back with newsletters and automated campaigns.
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Guest Communication

Communicate anytime, on every channel: simply, quickly and seamlessly.
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Solutions · 01

By Property Type

Tailor-made solutions for your property.

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By Role

Benefits for hotel management and the front desk team.

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Solutions · 03

Specific Solutions

For specific needs and areas.

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Resources · 01

Testimonials

First-hand experiences: find out what users say about ReGuest.

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Resources · 02

Knowledge

Get news, tips and know-how on the top topics in hospitality.

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Support & Partner

Get support and discover integrations and our partner network.

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Company

Get to know us and find out about open positions and ReGuest shares.

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WhatsApp quick actions in the Omnichannel Inbox

For even smoother guest communication

13.08.2025

With ReGuest’s unified inbox, you can keep all your guest communication in one place 📥.For the WhatsApp channel 📱 there are now new quick-access buttons, such as writing replies with AI support or quickly inserting a greeting and signature.
What’s new?
We’ve upgraded the WhatsApp channel so you can communicate even more smoothly and quickly with your guests 💬.You now have new quick actions at your disposal, such as AI-generated replies 🤖, automatically inserting the offer number, or adding a greeting and signature ✍️.

What’s in it for me?
Easy: You save a lot of time ⏳ and ensure consistent, correct and flawless guest communication, even on WhatsApp.Plus, you can take advantage of ReGuest’s specially developed AI to create one-click reply suggestions that you can use instantly ✅ or edit however you like ✏️.
What is the Omnichannel Inbox?
The Omnichannel Inbox (unified inbox) is a ReGuest feature that lets you organize all your communication channels 📧💬📱 - such as emails, the Messenger** and WhatsApp - in one place.Instead of opening three different programs, all guest communication is gathered centrally.Your Omnichannel Inbox works almost like a to-do list: your team can see all conversations and messages at a glance 👀 and instantly spot the ones that still need a reply.This way, nothing slips through the cracks, you work faster, with less stress and in a more organized way 🚀 -  offering guests quick responses and top-level service.

Already excited for the next Shortcut?
Stay tuned! 🌟

Guest communication, easier than ever

One inbox, everything under control 💪

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