Workload halved, motivation doubled! Re:Guest takes on a lot of tasks for you. Without you having to do anything, your guests are taken care of before and after their stay, with important information and extra incentives. Great side effect: you stay in touch beyond the stay, improving guest loyalty.
Autopilot on.
Use every sales opportunity
Automated pre-stay messages surprise your guest with tailored additional offers and give you more sales success.
After your stay, your guest will provide you with feedback and you have the opportunity to invite them to return, helping you to retain customers.
After your stay, your guest will provide you with feedback and you have the opportunity to invite them to return, helping you to retain customers.
Save time and attract guests
With Re:Guest, you only spend a fraction of the time on e-mails. That’s a promise. The software will take on all aspects of recurring tasks. For example, Re:Guest follows up on hesitant bookers, increasing the chance of completing a booking.
Guest journey – Re:Guest as a tour guide
Even before your guest begins their trip, they have completed the first stages of their guest journey. With automated pre-stay messages, Re:Guest closes the gap between deciding where to go and the stay itself. Your guest is kept well-informed at the right time and prepared for additional sales.
Use the positive, avoid the negative
After their stay, it’s your guest’s turn. An automatic e-mail will ask them to award stars for their stay. If they’re feeling generous, they’ll be invited to a review portal. If they weren’t that satisfied, they will be asked for reasons, which are only visible as a private message to you.
The best for everyone
Who doesn’t like a personal birthday greeting? With Re:Guest Birthday Messages, you’re guaranteed to earn bonus points from all of your guests. The design of the birthday messages is determined in advance and Re:Guest takes care of sending these out automatically.
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This is how you can improve room sales even more.