CARLITO

The 🤖Digital Concierge for all your needs.

Puts the pedal to the metal: that’s Carlito 🚀! He knows everything, can do (almost) anything, and he’s always within reach. Your guests are going to love him, as the Digital Concierge app is fantastically practical, simple to use and always available. And you? You profit from more additional sales, less work at the reception desk and a seamless connection to your Re:Guest. It’s because Carlito and I are 💖friends!

Your Digital Concierge App

YOUR ADVANTAGES

More additional sales

Carlito gives your guests the option of shopping in the hotel shop via smartphone or ordering breakfast and drinks. Even events at the hotel, activities and additional services can be booked comfortably online. For you that means: more additional 🤑 sales without additional efforts!

Time saved

If more guests use digital services, that means…? That less guests will show up at the reception desk! Carlito gives your team a break and helps you save precious ⏳ time.

Connection to Re:Guest

Carlito and I are friends – closely 🔗 connected, so to say. Any incoming messages from the Carlito Messenger will be automatically visible in the Re:Guest backend.

ADDED VALUE

What Carlito can do

Hotel & surroundings

Digital information

Carlito automatically provides information about the hotel and surroundings to your guests: opening hours, sights, restaurants, events and much more.

Breakfast, drinks & more

Online orders

Via the Carlito app, your guests can shop at the hotel shop, order breakfast and drinks from the hotel bar, and even autonomously charge their electric car. Your additional sales will increase just like that!

Bookito

Weekly programme

Carlitos newest feature allows your guests to digitally book events organized by your hotel and activities in the weekly programme and to receive your Daily Bird.

GET CARLITO NOW

Re:Guest exclusively sells the app.

We are official resellers of Carlito, as we appreciate his service a lot. And you will do so, too! He’s not only perfectly integrated 🔗 into Re:Guest, but also his perfect extension. Using Carlito, you can push the envelope of your upselling 💸 and stay completely relaxed during your guest’s stay. Just try it.